Level 1 Assistant Manager(03544) - 269 West Park Avenue

Domino's Franchise•Long Beach, NY

About The Position

The Level 1 Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager must set an example, follow all policies and procedures, and expect the same from the crew while maintaining company standards and providing great customer service. The role also involves operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility approximately daily. The position requires clear written and verbal communication, basic arithmetic and money-handling ability, keyboard or touchscreen order entry, and the ability to perform physical store and delivery tasks. Work conditions may include temperature extremes, odors, dust, hot surfaces, sharp edges, moving machinery, cramped spaces, and varying weather.

Requirements

  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and walk short distances for short durations.
  • Ability to lift and stack deliveries weighing up to 50 pounds onto shelves as high as 72 inches.
  • Ability to carry products, including sauce containers weighing 30 pounds and pizza dough trays weighing approximately 12 pounds each.
  • Ability to push trays placed on dollies.
  • Ability to talk and hear on the telephone; near-, mid-range, far, and night vision; depth perception; and ability to distinguish hot and cold surfaces.
  • Ability to work around varying and sometimes adverse weather, in-store temperatures from 36 degrees to 90 degrees or higher, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Manage all activities and operations during the shift.
  • Control costs, inventory, and cash.
  • Maintain customer relations and provide great customer service.
  • Staff the shift and complete paperwork.
  • Manage food, work to a schedule, and maintain store cleanliness and standards.
  • Support marketing and profitability.
  • Follow all policies and procedures and set an example for the crew.
  • Operate all equipment.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and store deliveries, including lifting and stacking cases.
  • Perform delivery-related tasks, including carrying products and navigating to customer locations.
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