Level 1 Assistant Manager - Winter Garden, FL
About The Position
The Level 1 Assistant Manager supports store operations and helps maintain a high-performing, customer-focused environment. The role assists the store manager with sales goals and performance indicators, team leadership and development, inventory and stock control, scheduling, policy compliance, customer issue resolution, promotional activities, and visual merchandising. The position requires flexibility to work varying shifts, including evenings, weekends, and holidays, and to work in a fast-paced retail environment. Physical tasks may involve standing and walking for extended periods; sitting to complete paperwork; lifting deliveries weighing up to 50 pounds; carrying, pushing, and pulling supplies and trays; occasional climbing, bending, crouching, and reaching; and frequent hand use. The description also lists delivery-related duties and requirements, including delivering products by car and to customers' doors, delivering flyers and door hangers, a valid driver's license with a safe driving record, and access to an insured vehicle that can be used for delivery.
Requirements
- Proven self-motivation and ability to take initiative.
- Experience in running or assisting with high-volume store operations.
- Strong leadership skills and ability to inspire and motivate team members.
- Excellent communication and interpersonal skills.
- Demonstrated problem-solving and decision-making abilities.
- Basic understanding of business operations and retail management principles.
- Customer service orientation and a passion for delivering exceptional experiences.
- Strong time management skills and ability to prioritize tasks effectively.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
- Ability to thrive in a fast-paced, dynamic retail environment.
- Proficiency in basic computer skills and point-of-sale systems.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
Nice To Haves
- High school diploma or equivalent (preferred).
- Previous retail experience (preferred).
Responsibilities
- Assist in overseeing daily store operations and ensure smooth functioning.
- Support the store manager in achieving sales targets and key performance indicators.
- Help manage and motivate team members to deliver exceptional customer service.
- Participate in inventory management and stock control processes.
- Contribute to creating and maintaining a positive work environment.
- Assist in training and developing new team members.
- Ensure compliance with company policies and procedures.
- Handle customer inquiries and resolve issues professionally and efficiently.
- Support promotional activities and visual merchandising efforts.
- Assist in scheduling and workforce management.
- Deliver product by car and to the customer's door.
- Deliver flyers and door hangers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
