Resident Event & Lifestyle Coordinator - Winter Garden, FL

Greystar•Winter Garden, FL

1d•Onsite

About The Position

The Resident Event & Lifestyle Coordinator supports day-to-day community management and resident-retention goals. The role works closely with the Community Manager and Sales Consultants to assist with move-ins, develop and coordinate resident programs and events, and support community sales and marketing. Responsibilities also include helping residents and visitors, managing guest-suite and move-in logistics, coordinating package delivery notifications, maintaining amenities, producing resident communications, and managing expenses for planned activities.

Responsibilities

Greet prospects and residents in the office or leasing area, ensure visitors are comfortable while waiting, and assist with tours as needed.
Answer phone calls, route calls to the appropriate team member, and assist with follow-up calls about completed service requests as necessary.
Maintain the guest-suite schedule, ensure payment and cleanliness before guest arrivals, and manage and monitor loading-dock and/or elevator schedules for move-ins and move-outs.
Document package deliveries and notify residents within 24 hours of package arrival.
Ensure amenities are ready for tours and resident use.
Develop and execute creative events, services, and programs using amenity spaces, and establish outcomes and assessment metrics to evaluate program success.
Maintain information about local restaurants, shops, delivery services, and other resident-relevant resources; maintain relationships with concierge vendors and local businesses; recommend services to residents; and stay informed about community events.
Monitor and respond to the Lifestyle email account, coordinate timely responses with the Lifestyle Team, and help create awareness of events, programs, services, and initiatives.
Create and produce monthly calendars, newsletters, and activity and event flyers; monitor and submit content for Resident Portal postings.
Help ensure Greystar sales and marketing program standards and benchmarks are met.
Provide input on property-portfolio budgets for planned activities and resident retention, and manage expenses to budget.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrues with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs; eligibility depends on the position and applicable program.