Letter Processor

Westgate Resorts • Ocoee, FL

8d • Onsite

About The Position

Westgate Resorts is seeking a detail-oriented Letter Processor for an administrative support role in Ocoee, Florida. The position prepares, processes, and distributes outgoing correspondence to timeshare owners, guests, and team members. It supports document management, mail processing, imaging, scanning, and print production, with an emphasis on accuracy and timely delivery. The successful candidate is organized, attentive to detail, and able to manage time-sensitive deadlines in a fast-paced, high-volume environment.

Requirements

• Previous experience in mail processing, document management, records management, administrative support, mailroom operations, print services, scanning, or office services is preferred.
• Strong attention to detail and commitment to accuracy and quality.
• Ability to work independently and collaboratively within a team.
• Ability to prioritize tasks and meet multiple deadlines in a fast-paced, high-volume setting.
• Strong organizational, time-management, and problem-solving skills.
• Comfort using computer systems, document imaging software, and office equipment.
• Excellent communication and customer service skills.
• Ability to handle confidential information with professionalism and discretion.

Nice To Haves

• Previous experience in mail processing, document management, records management, administrative support, mailroom operations, print services, scanning, or office services.

Responsibilities

• Generate and use system queries to determine daily, weekly, and monthly mailing requirements.
• Prepare, print, process, and distribute outgoing correspondence, including physical mail and email communications.
• Support document imaging operations, including document preparation, scanning, indexing, and quality verification.
• Assist the Ocoee Copy Center with print production, fulfillment, packaging, and shipment of print requests.
• Process Customer Service Department requests according to departmental policies, procedures, and service standards.
• Maintain accurate records and ensure documents are processed efficiently and securely.
• Collaborate with internal departments to support business operations and customer communication needs.
• Perform additional administrative and operational duties as assigned by management.

Benefits

• Medical, dental, and vision coverage
• Paid vacation, sick, and personal time
• Paid holidays
• 401(k) with company match
• Daily Pay access
• Pregnancy, parental leave, and adoption assistance
• Wellness programs
• Flexible spending accounts
• Tuition assistance
• Military leave
• Employee Assistance Program
• Life, disability, accident, critical illness, and hospital insurance
• Pet insurance
• Discounts on hotels, cruises, resorts, restaurants, entertainment, and more
• Low-cost gym membership
• Annual scholarship of up to $40,000 for one eligible dependent of a current Team Member
• Career growth and advancement opportunities
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed