GC Retail Lessons Lead Store 710

Guitar Center • Baton Rouge, LA

7h

About The Position

The Lessons Lead is responsible for ensuring a positive experience for customers and students by selling lesson and rehearsal packages, answering questions, and providing tours of the Lessons facility. The role supports the lesson program’s growth and day-to-day operations, including coordinating instructor and student schedules, maintaining lesson and rehearsal schedules, and ensuring systems function properly. Successful candidates are customer-focused, communicate effectively with diverse audiences, stay organized in a fast-paced environment, and can lead, mentor, and provide feedback to others.

Requirements

• At least 3 years of relevant work experience in musical instruction, administration, or non-instructional retail.
• Ability to lift up to 25 pounds.
• Intermediate proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Customer service skills and ability to provide an excellent customer experience.
• Clear, concise, positive, and courteous written and verbal communication skills.
• Organizational skills, attention to detail, and ability to multitask in a fast-paced, high-urgency environment.
• Ability to lead, manage, and mentor others, provide feedback, and develop direct reports.

Nice To Haves

• Associate’s degree.
• Skilled understanding of Guitar Center retail systems and processes.

Responsibilities

• Increase student count in the lesson program by driving and maintaining sales and promotional programs.
• Sell rehearsal space.
• Communicate with parents and students to ensure a positive overall experience.
• Guide instructors, their teaching and non-teaching schedules, and students by coordinating lesson schedules with instructor availability.
• Maintain and increase curriculum sales.
• Ensure systems are functioning properly.
• Maintain the facility’s lesson and rehearsal schedules.
• Additional duties as assigned.

Benefits

• Gig leave for employee-musicians to take time off for a tour and return to their job afterward.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick time.
• Paid holiday time.
• Paid vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed