Lending Specialist II

Northland Area FCU•Alpena, MI

About The Position

The Lending Specialist II guides members through the lending process from application to funding. The role works with members, loan originators, underwriters, title companies, and other partners to provide a smooth and efficient lending experience and outstanding service. It includes handling lending inquiries, conducting loan interviews and closings, coordinating third-party services, preparing and reviewing loan files and closing documents, supporting funding and underwriting activities, and maintaining loan quality and compliance.

Requirements

Experience in lending, loan operations, loan processing, financial services, or a related field is preferred.
Strong communication, organization, and problem-solving skills.
Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Working knowledge of lending procedures, regulations, and member service best practices is preferred.
Commitment to delivering exceptional service and supporting Northland's mission and values.

Nice To Haves

Experience in lending, loan operations, loan processing, financial services, or a related field.
Working knowledge of lending procedures, regulations, and member service best practices.

Responsibilities

Assist members and internal teams with calls, emails, chats, and lending inquiries.
Conduct loan interviews and loan closings in compliance with policies and regulations.
Coordinate appraisals, title work, insurance verification, employment verification, and other third-party services.
Prepare loan files, communicate underwriting requirements, and help move loans to clear-to-close status.
Generate and review loan closing documents for accuracy.
Fund loans, balance transactions, and support the closing process with members and business partners.
Analyze member financial information and assist with underwriting support activities.
Support post-closing audits and ensure loan quality and compliance standards are met.
Promote Credit Union products and services that help members meet their financial needs.