Lending Assistant

Merchants Bank•Hastings, MN

1d•$23 - $27•Onsite

About The Position

Merchants Bank in Hastings is hiring a Lending Assistant to support the Loan Department with secretarial and clerical duties throughout the commercial and consumer loan process. Work is performed under general supervision and established policies and procedures. The position assists lenders with gathering loan information, preparing and tracking documentation, supporting closings and loan servicing, and maintaining accurate records. It also provides customer service and ongoing support to lenders, customers, vendors, and other bank staff. The role requires organization, self-motivation, attention to detail, multitasking, problem solving, independent work, and follow-through under deadlines. The position is scheduled Monday through Friday between 8 a.m. and 5 p.m. Work is performed indoors, primarily seated at a desk, in a very low-noise environment. Finger dexterity is required to operate office equipment. The Lending Assistant reports to the Lending Support Coordinator.

Requirements

Strong organization and motivation, with the ability to initiate projects and follow through.
Ability to multitask, problem solve, work independently, and manage attention to detail.
Ability to work under deadlines.
Excellent customer service and teamwork skills.
Above-average written and verbal communication skills.
Computer skills, including proficiency in Microsoft Word and Excel.

Nice To Haves

Banking experience.
Experience working with loan documentation.

Responsibilities

Start loan processes for requests and annual reviews in the LendingCloud system as requested by lenders or identified through lender reports.
Obtain information and documents for loan requests, including searches, appraisals, customer relationship exception reports, legal and corporate documents, insurance, taxes, payoffs, and other items requested by loan officers.
Request commercial loan closing documents, complete applicable checklists, and perform quality-control checkbacks to ensure loan documents match credit authority and approval.
Confirm required loan documentation has been requested and received and applicable closing fees are included on the Disbursement Register or Settlement Statement.
Assist at closings by preparing cashier’s checks or wire transfers, notarizing documents, and sending documents for timely recording or filing.
Follow up on outstanding post-closing documentation and close loans with customers when requested by a lender.
Prepare funding spreadsheets and applicable checklists to book loans in the Signature/CBS system and send materials to appropriate groups.
Complete Beneficial Ownership Form and CIP documentation before closing.
Complete HMDA and CRA reportable loan documentation for commercial loans and review and process HMDA applications for consumer loans.
Complete insurance checklists and send them to the appropriate department.
Audit and maintain the collateral vault and work with audit or compliance groups to correct items as needed.
Type and process construction advances.
Open, sort, review, and distribute Loan Department mail.
Process customer loan advances, loan payments, late-fee waivers, and payment-reversal requests through the Intranet form.
Send and assist with processing non-accrual documents and funds collected to appropriate departments.
Assist with floor plan advances and payoffs as needed.
Track FSA/SBA advances and borrower payments as required.
Scan incoming financial statements into appropriate folders for LQAS and complete salutation setup in LQAS.
Respond promptly to commercial and consumer paid-loan processes.
Assist lenders in collecting customer financial information and other required reporting.
Prepare correspondence requested by loan officers, including documents for signature and collateral or security-agreement corrections.
Provide customers with loan history reports, year-end reports, and other requested loan documentation.
Schedule Department meetings as requested.
Prepare and distribute applicable Loan Department reports, including delinquent notes, maturing notes, pipeline, and commercial loan fees collected.
Assist lenders with exception reports and attend customer visits when requested.
Provide customer service by answering telephones, assisting walk-in customers, and providing ongoing lender support.
Contribute to a positive working environment and greet internal and external customers in a friendly, outgoing manner.
Maintain good working relationships with outside vendors, including title companies, realtors, and county recorder’s offices.
Follow financial-institution compliance requirements and complete required compliance training.
Perform other duties as assigned.