Legal Receptionist & Senior Service Specialist
About The Position
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a professional and highly organized Legal Receptionist to be the welcoming face and voice at our client's downtown Tampa office. In this pivotal role, you will ensure smooth office operations by managing receptionist responsibilities and providing various administrative support such copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment, possess strong technical acumen, and can provide elevated concierge style customer service we invite you to join the our dynamic team.
Requirements
- High School Diploma or GED
- Minimum of 1-year professional level work experience in a production setting
- Previous experience in a client service-oriented field, preferably as a Receptionist
- Working knowledge of PC applications such as Microsoft Office, especially MS Word, Outlook and Excel
- Ability to multitask with attention to detail
- Ability to resolve issues with professionalism and tact
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
- Ability to walk, bend, kneel, stand or sit for an extended period of time
Responsibilities
- Reception includes answering incoming telephone calls and routing to the appropriate person, greeting and announcing visitors in a friendly and professional manner, following security protocol for the office to ensure guests are registered prior to arrival, and performing other administrative duties as requested
- Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens.
- Inspect all conference rooms and guest offices to ensure they are clean, stocked with supplies, and ready for use.
- Place catering orders for meetings and events.
- Organize and distribute client kitchen supplies.
- Maintain inventory control and order supplies as needed
- Audio Visual (AV) Set-ups – Check AV set-ups in advance of meetings to ensure all equipment is working properly.
- Work with the help desk to troubleshoot technical issues.
- Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
- Copy Services includes accurately producing copy, print and scan projects per written instructions
- Mail Services includes preparing outgoing packages, mailing labels, and applying metered postage to outgoing mail.
- Sorting, logging accountable packages, and distributing incoming mail
- Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns
- Works independently on assigned production tasks
- Handles client complaints as they arise such as lost parcel, damaged packages, untimely deliveries and other similar situations
- Other duties as requested
Benefits
- may be eligible for an annual bonus
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
