Legal Product Manager

AAA • Riverside, CA

3d

About The Position

The Legal Product Manager defines the roadmap, capabilities, and development of legal technology platforms serving ACE markets, and communicates strategic and tactical goals for those platforms. The role develops and maintains product vision and strategy for legal technology products, platforms, and AI-enabled solutions, aligning them with Legal, Claims, and enterprise objectives.

The position translates business objectives into roadmaps, user stories, acceptance criteria, process flows, and functional requirements; manages and prioritizes the product backlog; evaluates business cases, costs, risks, benefits, financial impact, and return on investment; and works with internal and external stakeholders to deliver and improve products. It also establishes goals and success measures, supports implementation and adoption, researches industry developments and emerging technologies, and applies subject matter expertise in legal operations and legal technology to guide product decisions.

Requirements

• 7–9 years of progressive experience in legal operations, legal administration, legal technology, or a related field.
• Demonstrated experience in project management.
• Experience working within Agile, Scrum, or similar product development methodologies.
• Experience supporting in-house litigation or claims legal teams.
• Thorough knowledge of legal operations, legal administration, litigation support, legal workflows, and legal service delivery models.
• Strong understanding of legal technology platforms, including matter management, document management, workflow automation, eDiscovery, knowledge management, and related enterprise applications.
• Strong analytical and problem-solving skills, including the ability to evaluate business needs, financial impacts, ROI, risks, and technology solution alternatives.
• Stakeholder management and relationship-building skills, with the ability to influence and collaborate across Legal, Operations, IT, vendors, and executive leadership.
• Excellent verbal, written, presentation, and facilitation skills, including the ability to communicate technical concepts to non-technical audiences and prepare executive-level recommendations.

Responsibilities

• Develop, maintain, and communicate the vision, strategy, and roadmap for legal technology products, platforms, and AI-enabled solutions, aligned with Legal, Claims, and enterprise objectives.
• Evaluate business cases, financial impact, implementation costs, operational benefits, risks, and ROI for technology initiatives, product enhancements, and vendor solutions.
• Translate business objectives into product roadmaps, user stories, acceptance criteria, process flows, and functional requirements; own and prioritize the product backlog to maximize business value.
• Serve as the primary liaison between Legal Operations, IT, vendors, and business stakeholders to gather requirements, align priorities, communicate product direction, and drive stakeholder engagement.
• Cultivate and manage relationships with vendors, enterprise stakeholders, technology partners, consultants, and industry organizations; evaluate solutions, oversee pilots, influence vendor roadmaps, and maximize business value.
• Establish product goals, KPIs, and success metrics; monitor product performance, user adoption, stakeholder feedback, and enhancement opportunities.
• Develop implementation plans, governance processes, training materials, executive presentations, and stakeholder communications to support product delivery and adoption.
• Research legal industry trends, emerging technologies, market developments, and stakeholder needs to identify opportunities for innovation, automation, process improvement, and new technology solutions.
• Maintain subject matter expertise in legal operations, legal technology, AI, automation, document management, and matter management solutions, and make strategic and tactical decisions that balance organizational priorities, business needs, and long-term product vision.

Benefits

• Medical, dental, and vision health coverage.
• 401(k) savings plan with company match and pension.
• Tuition assistance.
• Floating holidays and PTO for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts on membership, insurance, travel, entertainment, services, and more.
• For full-time positions, eligibility to participate in an incentive program based on organization, team, and personal performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed