Legal Practice Assistant

Troutman Pepper Hamilton Sanders•Philadelphia, PA

About The Position

The Legal Practice Assistant (LPA) provides administrative support to attorneys and other timekeepers in the Health Care & Life Sciences Litigation Practice Group. The role involves a wide range of administrative tasks and requires strong technical proficiency, knowledge of firm procedures, and a high level of customer service. The LPA anticipates and proactively meets the business needs of attorneys, applying a general understanding of their practice areas and clients to support excellent client satisfaction. The position supports litigation and practice-group operations, including billing, matter and conflicts processing, legal document preparation and filing, calendar and travel coordination, records and file management, and communication with clients, vendors, attorneys, and firm departments. The LPA also maintains relevant attorney records and shares knowledge of practice-group requirements and firm procedures to support efficient workflows.

Requirements

  • Minimum eight years of related experience, preferably in a law firm or similar professional-services environment.
  • Bachelor’s degree, or a combination of experience, education, and training that demonstrates the ability to perform the position’s duties.
  • Advanced knowledge of Microsoft Office, particularly Word, Excel, and PowerPoint.
  • Strong litigation knowledge, including significant knowledge of federal and state litigation practices and local court rules.
  • Excellent written and verbal communication skills and the ability to interact effectively with firm personnel, clients, and vendors at all levels.
  • Ability to work independently and collaboratively to promote consistent, efficient workflows.
  • Ability to manage multiple projects and deadlines while working across teams.
  • Ability to work with minimal guidance and exercise sound judgment and decision-making.
  • Willingness and ability to adapt to changing assignments and priorities.
  • Initiative, prioritization, and follow-through to bring projects to completion.
  • Strong interpersonal skills and the ability to provide high-quality service to diverse groups of people.
  • Excellent grammar, punctuation, and proofreading skills.
  • Ability to solve complex problems and make sound judgments based on multiple sources of information.
  • Experience working in Health Care & Life Sciences (HCLS) Litigation.

Responsibilities

  • Perform specialized administrative work for the practice group using strong technical proficiency and knowledge of firm procedures.
  • Learn department objectives, activities, and requirements to anticipate and proactively address team needs.
  • Code and enter timekeepers’ time and costs in the firm’s time and billing system.
  • Coordinate and prepare high-volume client billing, following client-specific instructions and handling revisions.
  • Support new-client and business-development efforts by opening and closing matters and submitting conflicts-of-interest checks.
  • Serve as a resource on practice-group requirements and firm policies and procedures, and collaborate with others to improve processes.
  • Process expense reimbursements and invoices in a timely manner.
  • Distribute and review client invoices and maintain current knowledge of client billing requirements.
  • Liaise with administrative departments to coordinate workflow support for attorneys.
  • Prepare routine correspondence, route mail, conduct general research, and maintain files.
  • Handle complex edits to legal documents.
  • Manage calendars, prioritize meetings, resolve conflicts, and organize schedule changes for events and meetings.
  • Arrange domestic and international travel and prepare related expense reports.
  • Collaborate with internal and external resources to complete projects and tasks.
  • Manage information electronically using the firm’s database file-management and records-management systems.
  • Respond to internal and external client inquiries in a timely and professional manner, seeking feedback or following up as appropriate.
  • Maintain attorney bar membership and continuing legal education records.
  • Prepare and file legal documents in federal and state courts, including electronic filings.
  • Prepare legal documents, correspondence, and binders.
  • Maintain confidentiality when handling client matters and personal attorney information.
  • Help foster customer service, collaboration, commitment, team spirit, pride, and trust.
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