Legal Operations Specialist

eBay•Austin, TX

2d•Hybrid

About The Position

The Legal Operations Specialist supports eBay’s legal team by handling operational tasks, facilitating vendor relationships, and supporting workflow and knowledge sharing. The role calls for a meticulous, organized, and communicative professional with a proactive approach and an interest in continuous improvement. The position requires working at least three days per week from eBay’s Austin, Texas office. The specialist supports vendor and law firm management, invoice review and reporting, legal team onboarding, process improvement, and department knowledge-sharing tools. The role also includes ad hoc projects and opportunities to take on increasing responsibility over time.

Requirements

At least 4 years of experience in legal operations.
Dedication to working at least 3 days per week from the Austin, Texas office.
Experience managing vendors from RFP through negotiation and onboarding.
General experience with procurement processes.
Solid understanding of legal services, law firm operations, and the legal industry.
Intermediate experience using AI in day-to-day work and transforming basic processes.
Proficiency in Google Workspace.
Experience with e-billing systems.
General supplier contract negotiation experience.
Ability to manage multiple workstreams simultaneously and meet deadlines.
Strong organizational and communication skills, meticulousness, and a proactive approach.

Nice To Haves

In-house legal operations experience is preferred.
Onit experience is helpful.
Interest in taking on increasing responsibility and more substantive work over time.

Responsibilities

Serve as a liaison for existing vendors and facilitate vendor relationships, including running RFP processes, onboarding vendors, and interpreting and negotiating basic contract terms.
Provide backup and general support for the law firm management program, including onboarding law firms, using Persuit for bids, reviewing invoices, and resolving billing issues.
Analyze billing practices, scrutinize invoices, and support quarterly and year-end reporting.
Use advanced data functions such as pivot tables, VLOOKUPs, and formulas, along with AI tools, to build reports and dashboards and perform data analysis.
Support onboarding of legal team members, including technology requests, location setup, calendaring, org chart updates, and distribution-list management.
Develop and implement standardized processes and procedures for routine legal tasks, identifying opportunities to streamline work using AI.
Develop and manage department intranet pages, SharePoint sites, and Google workspaces, and improve how departmental information is captured and shared.
Manage assigned ad hoc projects and ensure timely completion and high-quality results.