Legal Operations Specialist

eBay•Austin, TX
•$85,000 - $115,000•Hybrid

About The Position

The Legal Operations Specialist supports eBay’s legal team by handling operational tasks, facilitating vendor relationships, and supporting workflow and knowledge sharing. The role calls for a meticulous, organized, and communicative person who takes a proactive approach and is interested in continuous improvement. The position requires working at least three days per week from eBay’s Austin, Texas office.

Requirements

  • At least 4 years of experience in legal operations; in-house experience is preferred.
  • Experience managing vendors from RFP through negotiations and new-vendor onboarding.
  • General experience with procurement processes.
  • Solid understanding of legal services, law firm operations, and the legal industry landscape.
  • Intermediate experience using AI in day-to-day work and transforming basic processes.
  • Proficiency in Google Workspace.
  • Experience with e-billing systems; Onit experience is helpful.
  • General supplier contract negotiation experience.
  • Ability to manage multiple workstreams simultaneously and meet deadlines.
  • Interest in taking on increasing responsibility and more substantive work over time.
  • Dedication to working at least 3 days per week from the Austin, Texas office.

Nice To Haves

  • In-house legal operations experience.
  • Experience with Onit.

Responsibilities

  • Act as a liaison for existing vendors and facilitate vendor relationships, including running RFP processes, onboarding new vendors, and interpreting and negotiating basic contract terms.
  • Provide backup and general support for the law firm management program, including onboarding law firms, using Persuit for bids, reviewing invoices, and resolving billing issues.
  • Analyze billing practices, scrutinize invoices, and support quarterly and year-end reporting.
  • Use advanced data functions, such as pivots, vlookups, and formulas, and AI tools to build reports and dashboards and perform data analysis.
  • Support onboarding legal team members by coordinating technology requests, location setup, calendaring, org chart updates, and distribution list management.
  • Develop and implement standardized processes and procedures for routine legal tasks, identifying opportunities to streamline work using AI.
  • Develop and manage department intranet pages, SharePoint sites, and Google workspaces, and improve how department information is captured and shared.
  • Manage assigned ad hoc projects, ensuring timely completion and high-quality results.

Benefits

  • Target bonus and restricted stock units may be included, as applicable.
  • Medical, financial, and other benefits.
  • 401(k) eligibility.
  • Paid time off benefits, including PTO and parental leave.
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