Legal Operations & Paralegal Specialist

RapidSOS

8d•$70,000 - $100,000•Remote

About The Position

RapidSOS is hiring a Legal Operations & Paralegal Specialist to serve as the operating backbone of its lean, AI-native legal team supporting four Business Units. The role owns the company’s legal intake process, ensuring requests are triaged and routed to the right owner, and helps keep public-sector business moving by preparing standard documents and escalating non-standard matters to counsel. It also owns corporate insurance, compliance deadlines, legal technology and operational data, while building automation and AI workflows to reduce routine work for attorneys. The role is an individual contributor reporting to the Lead Corporate Counsel and involves handling privileged and highly sensitive matters with discretion. Minimal to no travel is required. RapidSOS is a public safety AI company whose Safety Network connects more than 730 million devices and over 325 global technology companies, with intelligence reaching more than 23,600 agencies and 1.2 million first responders. The company describes its culture as mission-driven, ambitious and inclusive, guided by purpose over pride, trust and safety, pioneering, and urgency. The salary range is $70,000–$100,000, depending on job-related factors. The role is also eligible for equity options. RapidSOS describes its environment as dynamic, flexible and fun, with a highly talented team, and offers competitive salary and benefits and equity participation.

Requirements

At least 4 years of experience as a paralegal or legal operations professional.
Hands-on experience with a contract lifecycle management (CLM) or matter-management system, such as Ironclad or a similar system.
A track record of owning certificates of insurance, corporate filings and entity maintenance.
Fluency with AI tools for drafting, review and workflow; experience building at least one automation or AI workflow, including with no-code tools.
Strong follow-through and ability to own deadlines across a high-volume queue without reminders.
Sound judgment in identifying routine work and matters requiring attorney attention.
Discretion when handling privileged and highly sensitive information, including criminal justice data and HR matters.

Nice To Haves

In-house experience at a SaaS or government-contracting company.
Experience with SAM.gov, the GSA Schedule or public-sector RFPs.
A paralegal or legal operations certification.

Responsibilities

Manage legal intake for 10+ new requests each business day, triaging and routing each request to the right owner the same day and ensuring required fields are completed.
Prepare standard order forms, administrative packages for RFPs—including W-9s, certificates, registrations and signatures—and customer and vendor setup documents; identify non-standard items and escalate them to counsel.
Own corporate insurance administration, including working with the broker, driving the renewal timeline and delivering certificates of insurance within two business days.
Manage the corporate compliance calendar, including annual reports, entity good standing, registered agent matters, Data Privacy Framework recertification, and SAM.gov and GSA Schedule administration.
Own the legal technology stack, including the legal tracker, Ironclad and the template library, and partner with the AI team to build intake rules, templates and AI agents for order-form review, NDAs and vendor review.
Use GC AI, the Claude suite, Ironclad and Coworker for first-pass checks of order forms, NDAs and RFP requirements, and compare customer insurance requirements against company coverage; verify accuracy before materials leave Legal.
Maintain clean, trusted Legal operating data and deliver an automated weekly leadership scorecard showing volume, turnaround and bottlenecks.
Handle sensitive matters, including HR investigations, litigation, M&A and criminal justice data, with complete discretion.