Legal Operations & Contracts Manager

BitSight Technologies•Boston, MA

1d•$104,000 - $130,000

About The Position

Bitsight is seeking a proactive, tech-forward Legal Operations & Contracts Manager to join its Legal Department. This hands-on role combines legal technology operations, commercial contract management and negotiation, compliance support, and administrative assistance. The manager will scale the legal technology stack, with a focus on AI-powered workflows and contract lifecycle management systems, while independently handling commercial agreements and supporting department operations. The role will implement and optimize legal technology, develop automated workflows, maintain contract repositories and resources, and report on operational metrics. It will also negotiate commercial agreements, collaborate with internal business teams, assess compliance matters, support data mapping and ESG reporting, and provide scheduling, budget, and vendor-invoice assistance to the General Counsel and Legal Department. The position is full-time. The anticipated annual base salary range for US-based employees is $104,000–$130,000. The role is also eligible for a bonus or commission plan and an equity grant. Bitsight offers a benefits package that includes medical, dental, and vision insurance, paid parental leave, flexible time off, a 401(k) plan with employee and company contribution opportunities, life and disability insurance, and tuition reimbursement.

Requirements

Bachelor’s degree required.
3–5 years of experience in legal operations, contract administration, or paralegal roles in a corporate setting; SaaS or B2B technology experience is preferred.
Demonstrated experience selecting, implementing, and optimizing modern legal technology tools, such as CLMs and workflow management systems.
Experience building legal workflows using generative AI or automation tools, such as Claude, ChatGPT, and Gemini.
Knowledge of commercial contract structures, especially SaaS and professional services agreements, basic GDPR and CCPA standards, and intellectual property provisions.
Proven ability to independently review and negotiate commercial contracts, especially SaaS and professional services agreements.
Strong organizational skills and willingness to handle routine administrative duties alongside higher-level projects.
Exceptional written and verbal communication skills, including the ability to explain complex legal concepts to non-legal business partners.

Nice To Haves

Paralegal certification, JD, or MBA.
Notary Public in Massachusetts.
Experience in a high-growth, venture-backed, or technology-focused organization.

Responsibilities

Implement and maintain legal technology tools, including CLM, intake and ticketing, e-signature, contract analytics, and workflow automation platforms.
Design, test, and roll out AI-powered workflows and prompts to accelerate contract review, triage legal requests, automate metadata extraction, and improve playbook adherence.
Maintain and structure the contract repository, ensure data integrity, and build legal templates, playbooks, and self-service resources.
Define, track, and report legal operations metrics such as contract cycle times, tool adoption, spend, and workflow bottlenecks.
Review and process outside counsel and vendor invoices; manage departmental scheduling and meetings; maintain budget records; and provide administrative support to the General Counsel and other team members.
Independently review, draft, redline, and negotiate commercial agreements, including enterprise SaaS subscription agreements, NDAs, DPAs, order forms, and vendor and procurement contracts.
Collaborate with Sales, Customer Success, Procurement, GRC, Finance, and other internal teams to align contract terms with business goals and risk tolerance.
Identify edge cases and high-risk contract terms and escalate complex legal issues to subject matter experts or attorneys with concise context and actionable recommendations.
Perform compliance assessments on prospective and existing customers, vendors, and partners.
Help maintain internal data maps and complete ESG questionnaires for prospective and existing customers and investors.