Legal Operations & Contracts Manager

CRISTA Resources•Shoreline, WA

7d•$92,196 - $110,000•Onsite

About The Position

The Legal Operations & Contracts Manager manages CRISTA Ministries’ contract administration function and the Legal Department’s day-to-day operations infrastructure. Under attorney supervision, the position handles routine and standardized contract requests using approved templates and procedures, coordinates contract intake and workflows, and flags nonstandard terms or issues requiring legal judgment for attorney review. The role also manages legal matter, document, contract, and knowledge-management systems; maintains records and deadlines; develops and implements approved processes and controls; analyzes operational trends; and recommends improvements to department efficiency and service delivery. The position is an operational partner to the Senior Legal Counsel and other attorneys, helping organize and prioritize legal requests, contracts, documents, communications, and administrative matters. It coordinates with ministries and departments, provides internal customer support and training, and leads approved legal operations projects and process improvements. The role does not provide legal advice or independently make legal determinations, and works under the direction and supervision of the Legal Department’s attorneys. This is a full-time position based in Shoreline, Washington. The stated compensation range is $92,196–$110,000, depending on experience. The position requires alignment with CRISTA’s Christian mission, Statement of Faith, and Christian Community Representative Commitment.

Requirements

Bachelor’s degree in business, legal studies, paralegal studies, operations, project management, or a related field, or an equivalent combination of education and relevant experience.
3–5 years of experience in legal operations, contract administration, paralegal support, legal administration, business operations, or a related field.
Experience administering contract management, document management, workflow automation, or legal operations systems.
Experience developing business processes, workflows, standard operating procedures, dashboards, and operational reporting.
Experience coordinating high-volume contracts, vendor agreements, projects, approvals, records management, or legal department operations in a corporate, nonprofit, healthcare, education, ministry, or similarly complex, matrixed organization.
Current notary commission or ability to obtain one within a reasonable period after hire.
Strong proficiency with Microsoft Office, including Outlook, Word, Excel, SharePoint, and Teams; ability to learn and effectively use contract management, document management, and other organizational systems.
Exceptional organizational and time-management skills; strong attention to detail and commitment to accuracy.
Excellent written and verbal communication skills and ability to manage multiple priorities and deadlines in a fast-paced environment.
Ability to exercise discretion and maintain strict confidentiality, and to work effectively with attorneys, ministry leaders, employees, and others.
Ability to travel occasionally within Washington State and lift materials or equipment as needed for the role.
Ability to pass background checks relating to the DSHS Secretary’s List of Crimes and Negative Actions (WAC 388-113).
Belief that Jesus Christ is Lord and Savior; committed Christian faith and dedication to continued spiritual growth and development.
Prayerfully seeks God’s will, engages in ministry and spiritual practices with staff and colleagues, and affirms, aligns with, and supports CRISTA’s Statement of Faith and Christian Community Representative Statement/Commitment.
Conducts oneself in a manner consistent with CRISTA’s mission, vision, Statement of Faith, and Christian Community Representative Commitment, and demonstrates the values of a CRISTA leader.

Nice To Haves

Experience in a corporate legal department, nonprofit, educational institution, healthcare or senior living organization, media organization, or similarly complex organization.
Experience developing workflows, standard operating procedures, contract playbooks, or templates.
Experience supporting multiple business units, subsidiaries, ministries, or locations.
Experience coordinating outside counsel and legal vendors.
Paralegal certificate or equivalent legal training.
Project management experience or certification.
Experience with contract lifecycle management (CLM) or matter management systems.
Familiarity with legal terminology and contract structures.

Responsibilities

Manage contract intake, administration, tracking, approvals, execution, and recordkeeping throughout the contract lifecycle.
Serve as the operational point of contact for contract submissions and guide internal stakeholders on contract administration requirements and processes.
Review contract requests for completeness, triage them according to established procedures, and route them appropriately for attorney review.
Prepare and administer routine, standardized contracts using attorney-approved templates, playbooks, forms, and guidelines; escalate nonstandard terms or matters requiring legal judgment.
Coordinate contract revisions and communications among ministries, departments, and Legal; track contracts through review, negotiation, approval, signature, and completion.
Maintain an accurate repository of executed contracts and related documents, and monitor relevant expiration dates, renewals, notice periods, and other contractual deadlines.
Develop and maintain contract administration metrics, reports, dashboards, and key performance indicators; identify recurring issues and process-improvement opportunities.
Assist attorneys with contract preparation, comparison, formatting, document organization, and execution; support standardized templates and clause libraries under attorney direction.
Coordinate contract administration with Accounting, Finance, Human Resources, IT, Facilities, ministry leadership, and other departments.
Administer contract management and tracking systems, and establish standardized intake requirements, approval workflows, procedures, and records-management practices.
Manage the Legal Department’s centralized legal request and operations workflows within delegated authority and attorney oversight.
Receive, organize, categorize, and route legal requests; track matters and projects; and coordinate priorities based on established procedures and attorney direction.
Maintain calendars and tracking systems for legal deadlines, filings, renewals, meetings, and other critical dates.
Develop, document, implement, and maintain Legal Department procedures, workflows, checklists, standard operating procedures, and service-level expectations.
Administer, maintain, optimize, and support contract, matter, document-management, and other legal technology systems.
Produce periodic operational reports and maintain organized electronic and physical legal files according to department procedures and records-retention requirements.
Coordinate outside counsel relationships and matters as directed by attorneys, and serve as the primary coordinator for legal operations projects and technology enhancements.
Monitor Legal Department inboxes and correspondence; assist with scheduling, meeting coordination, preparation of materials, and follow-up.
Process or coordinate mail, document preparation and filing, invoices, expense reports, purchase orders, contact lists, calendars, and other administrative matters.
Provide administrative support for board, committee, executive, and other organizational meetings, as requested.
Serve as a responsive first point of contact for routine legal requests, help internal stakeholders understand submission processes, follow up on outstanding items, and communicate status updates as directed.
Escalate matters requiring legal judgment, substantive legal analysis, or attorney involvement; help establish consistent service standards and develop cross-organizational working relationships.
Deliver training and communications on contract administration, legal intake, approved templates, legal processes, and legal operations systems.
Maintain a centralized library of approved legal templates and resources, document recurring processes, and administer legal operations knowledge resources and reference materials.
Maintain strict confidentiality and handle privileged and sensitive materials appropriately; follow records-retention, security, and information-management procedures and escalate potential legal, compliance, or risk issues to attorneys.
Perform responsibilities consistently with CRISTA’s mission, values, policies, and applicable laws, and conduct oneself in alignment with its mission, vision, Statement of Faith, and Christian Community Representative Commitment.
Perform other legal support, contract administration, legal operations, and related duties as assigned, excluding duties that constitute the practice of law.
Travel occasionally within the state and lift materials or equipment as needed for the role.