Legal Operations Analyst

MUFG • New York, NY

3d • $96,000 - $123,000 • Hybrid

About The Position

The Legal Operations Analyst supports MUFG’s Americas Legal Department (ALD) by managing third-party legal vendor relationships, administering the Outside Counsel Guidelines lifecycle, and supporting the department’s day-to-day legal operations. Working with Third-Party Management (TPM), subject-matter experts, and the broader Operations team, the role ensures legal vendors are risk-assessed, onboarded, and monitored in compliance with bank policy.

The position also supports subscription services, Onit mailbox operations, e-billing and matter-management coordination, and special projects. The role is based at an MUFG office or client site four days per week, with one remote workday.

The typical base pay range is $96,000–$123,000, depending on job-related knowledge, skills, experience, and location. The role may also be eligible for discretionary performance-based bonuses or incentive compensation. MUFG’s Total Rewards program includes health and wellness benefits, retirement plans, educational assistance and training, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

Requirements

• Bachelor’s degree or equivalent experience in legal operations, business, or a related field.
• Experience in vendor management, third-party risk, legal operations, or a comparable operational role.
• Strong attention to detail, a job-ownership mentality, and the ability to respond quickly to group-mailbox inquiries.
• Strong organizational skills, including the ability to multitask, prioritize, and manage time effectively.
• Ability to work collaboratively as a team member and independently.
• Excellent written and verbal communication skills.
• Advanced experience with Microsoft Office.
• Integrity and ability to manage sensitive and confidential information.

Nice To Haves

• Law firm or legal vendor management experience is preferred.
• Knowledge of vendor-risk and legal platforms such as Archer, Ariba, or Onit.
• Experience in financial services or another highly regulated environment.
• Familiarity with Outside Counsel Guidelines, third-party risk management (TPRM) processes, and enterprise legal management (ELM) systems.

Responsibilities

• Oversee relationships with third-party legal vendors, including law firms and other legal vendors.
• Coordinate alternative-practice legal vendor risk management with TPM and subject-matter experts; risk-assess vendors and maintain the vendor inventory and signed Outside Counsel Guidelines, along with related records and documentation.
• Manage external counsel engagements through the Outside Counsel Guidelines process, including monitoring the General Counsel mailbox daily, creating and tailoring guidelines, supporting negotiations, and saving executed guidelines in the designated folder.
• Onboard new legal vendors in accordance with the Outside Counsel Guidelines and desktop procedure; add vendors to the company’s vendor-risk platform and monitor engagements for compliance with bank policies, escalating issues as needed.
• Ensure required processes are completed for current and prospective vendors, including obligatory requirements, negative-media screening, and business-owner identification for high-risk jurisdictions.
• Maintain prompt and consistent communication among Legal, TPM, and subject-matter experts.
• Complete vendor-risk-related activities, including annual performance evaluations for relationship vendors, the Review and Challenge process, Third-Party Intermediary identification, and responses to audit inquiries.
• Prepare periodic reports on vendor engagements and utilization status.
• Manage ALD subscription services, including subscription rosters, invoice processes, and aggregation of monthly usage reports.
• Support Onit mailbox operations and back up an e-billing/matter-management coordinator, including communicating about legal invoices with Accounts Payable and internal and external clients, updating user profiles, submitting access requests, and maintaining security groups and vendor profiles.
• Support special projects and day-to-day operations as part of the Operations team.

Benefits

• Comprehensive health and wellness benefits
• Retirement plans
• Educational assistance and training programs
• Income replacement for qualified employees with disabilities
• Paid maternity and parental bonding leave
• Paid vacation
• Paid sick days
• Paid holidays
• Potential eligibility for discretionary performance-based bonuses and/or incentive compensation

What This Job Offers

• Job Type: Full-time