Legal Operations Analyst

Asana•Chicago, IL

5d•Hybrid

About The Position

The Legal Operations Analyst will co-create and drive projects, processes, and enablement to improve the effectiveness of Asana’s Legal & Stock Team. The role partners cross-functionally to optimize legal technology and workflows and is based in the Chicago office on an office-centric hybrid schedule. Standard in-office days are Monday, Tuesday, and Thursday; work-from-home arrangements on Wednesdays and Fridays depend on the work and teams involved. The position administers contract and e-billing systems, builds automated workflows and self-service tools, develops operational analytics, supports legal operations requests, delivers enablement programs, and evaluates AI and other emerging technologies. The role collaborates with teams including Finance, Sales, and Enterprise Technology.

Requirements

Proven experience in legal operations, legal engineering, or legal technology administration; experience in a high-growth technology environment is preferred.
Deep familiarity with legal operations tools such as Ironclad, Brightflag, Salesforce, and DocuSign.
Hands-on experience mapping business processes or building workflows with no-code or low-code tools.
Strong proficiency with modern work management tools such as Asana to structure complex deliverables, organize project timelines, and automate cross-functional handoffs.
Strong analytical and problem-solving skills, including gathering, synthesizing, and communicating quantitative data as practical business insights.
Clear, empathetic, and adaptable communication skills, including the ability to explain complex processes to varied stakeholders and work amid shifting priorities.
Curiosity about AI tools and emerging technologies, with willingness to learn and use them to enhance productivity, collaboration, or decision-making.

Nice To Haves

Experience in a high-growth technology environment.

Responsibilities

Administer contracts in Ironclad and oversee signature routing in accordance with the global signature policy, maintaining metadata integrity and the contract repository.
Design, build, and deploy automated workflows and self-service tools to streamline operations, remove administrative bottlenecks, and accelerate turnaround times.
Administer Brightflag, including managing matters, reviewing rates, onboarding outside counsel, and processing invoices in partnership with Finance on purchase orders and accruals.
Develop analytics, reports, and dashboards covering department KPIs, cycle times, and resource utilization to inform strategic improvements.
Partner with cross-functional stakeholders, including Finance, Sales, and Enterprise Technology, and lead responses to legal operations requests, bug fixes, and troubleshooting.
Design and facilitate legal enablement programs and documentation, including training sessions, playbooks, and FAQs, to encourage adoption of legal tools and policies.
Evaluate and pilot AI tools and emerging technology solutions to improve productivity, automate routine tasks, and support data-informed decisions.