Legal Innovation Specialist
About The Position
Adyen is seeking a strategic and technical Legal Innovation Specialist for its Legal Strategy and Enablement team. The role drives and scales legal technology, workflow automation, knowledge management, and AI innovation across the global legal function. It owns the legal technology stack and integrations with enterprise platforms, develops self-service portals, automates high-volume workflows, builds analytics dashboards, and deploys AI tools. The specialist bridges Legal and global business teams, leads complex technical implementations, transforms legal service delivery, and supports commercial velocity worldwide. The Global Legal team is centered in Amsterdam, New York, San Francisco, and Singapore, and the role applies its work globally. The role is based in Adyen’s San Francisco office. Adyen is an office-first company and does not offer remote-only roles.
Requirements
- At least 5 years of experience in Legal Operations, with emphasis on technology strategy, AI implementation, systems engineering, or technical product management in a legal context.
- Demonstrated experience executing complex technical implementations and scaling global legal enablement, knowledge management, and intake systems.
- Hands-on experience administering and integrating enterprise legal technologies, including CLM systems, e-signature tools, CRM platforms, and workflow automation engines.
- Hands-on technical proficiency with AI tools, prompt engineering, playbook configuration, and metadata extraction.
- Expertise in data analytics, visualization, and building KPI dashboards to measure operational impact.
- Technical problem-solving mindset and knowledge of legal data privacy, security, and governance standards.
- Ability to prioritize, lead change management, and solve problems proactively in a fast-paced technology environment.
- Excellent communication and stakeholder management skills, including the ability to translate complex legal and technical concepts into actionable strategies.
Responsibilities
- Lead the administration, roadmap, and enhancement of legal platforms, including CLM, e-signature, repository, and intake systems, and oversee their integrations with enterprise platforms.
- Architect, build, and maintain centralized self-service knowledge portals and resource hubs for global legal and business inquiries.
- Map, optimize, and automate end-to-end legal workflows, contract lifecycles, standardized guidance, and intake triage.
- Evaluate, pilot, and deploy AI solutions, including automated redlining, contract metadata extraction, prompt engineering, and custom AI playbooks; lead change management, training, and adoption.
- Design, build, and report on KPI dashboards tracking process cycle times, portal usage, and contract turnaround times.
- Partner with Commercial Legal, Technology, and business stakeholders; manage vendor relationships, evaluate tools, handle user permissions, and ensure system uptime, security, and data governance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
