Legal Collections Specialist

Friedman Williams • New York City, NY

1d

About The Position

Our client, a premier law firm, is seeking a Legal Collections Specialist to manage accounts receivable and collections activities for an assigned group of attorneys. The role serves as a liaison between attorneys, clients, and firm staff, supporting timely collection of outstanding invoices while maintaining positive client relationships. The specialist also assists with account reconciliations, resolves billing and payment issues, and escalates collection concerns as needed.

Requirements

• Minimum of 3 years of high-volume collections experience.
• Strong understanding of collections practices, negotiation techniques, and accounts receivable processes.
• Excellent verbal and written communication skills.
• Strong customer service skills and ability to build relationships across all levels of an organization.
• Highly organized, attentive to detail, and able to manage multiple priorities.
• Proficiency in Microsoft Excel and Word.

Nice To Haves

• Bachelor's degree preferred, but not required.
• Collections experience within a law firm or professional services environment preferred.
• Experience with Elite 3E, ARCS, or other legal billing and collections software highly preferred.
• Prior law firm experience strongly preferred.

Responsibilities

• Partner with assigned attorneys to manage and reduce outstanding accounts receivable, holding regular meetings and providing updates on collection efforts and potential risks.
• Build working relationships with attorneys, clients, and internal staff to facilitate communication and payment resolution.
• Maintain accurate records of collection activities, payment arrangements, and client communications in the firm's collections management system.
• Respond promptly to collection-related inquiries from attorneys, clients, and legal support teams.
• Research, analyze, and resolve complex account discrepancies and collection issues.
• Negotiate payment arrangements and settlements with clients in collaboration with billing attorneys.
• Obtain and verify payment allocation details from clients, attorneys, and firm personnel.
• Monitor delinquent accounts and proactively address collection challenges.
• Participate in client account review meetings and provide status updates on outstanding receivables.
• Assist with account reconciliations and identify issues requiring management review.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed