Collections Specialist - Legal

Gulf Coast Bank & Trust Company•Celebration, FL

1d•Onsite

About The Position

The Collections Specialist - Legal supports all of GCBT’s divisions in past-due collections, following established policies and procedures to manage risk while maximizing recovery. The role interacts with attorneys, internal staff, clients, account debtors, and other parties to resolve significant matters. This is an in-person position at the company’s offices in Celebration, Florida.

Requirements

High school diploma or equivalent required.
Strong analytical, problem-solving, and negotiation skills.
Must be performance-driven and flexible.
Ability to produce detailed reporting within legal and accounting guidelines.

Nice To Haves

Bachelor’s degree preferred.
Three or more years of related work experience in the legal department of a financial institution, or at a law firm representing financial institutions, preferred.
Three or more years of experience in collections and management of troubled assets, preferred.
Experience in commercial finance, such as invoice factoring, asset-based lending, or purchase order financing, is a plus.
Experience with portfolio management systems such as FactorSoft, Cadence, or WinFactor is a plus.
Litigation experience is a plus.

Responsibilities

Manage assigned accounts to maximize recovery within existing legal and economic parameters.
Communicate with debtors and others to obtain information needed for past-due accounts.
Communicate with attorneys, collections specialists, and other outside personnel assisting with collections and liquidation efforts.
Report account status to a supervisor, including preparing periodic status updates.
Prepare demand letters, pleadings, and agreements using Legal Department forms.
Follow up by phone and email with borrowers and account debtors regarding demand letters and defaulted accounts.
Review and generate reports using internal portfolio management systems.
Assist with negotiating monetary resolutions with clients, account debtors, and third parties.
Research account and asset information needed to collect.
Provide prompt and responsive direction to operational personnel while managing multiple issues in deadline-intensive environments.