Collections Specialist, Legal Services

Swanson Martin and Bell LLP • Chicago, IL

2d • Onsite

About The Position

Swanson Martin & Bell, LLP is looking for a skilled Collections Specialist responsible for assisting attorneys with the management of their client’s account portfolios, while ensuring true and accurate information is reflected with respect to outstanding balances owed to the Firm.

Requirements

• Minimum of 2 years previous high-volume collections experienced required
• Advanced organizational skills a must
• Must have high-energy and perseverance, while remaining professional on all customer interactions

Nice To Haves

• Previous law firm experience is a plus!

Responsibilities

• Manages aged accounts receivable including, contacting clients to collect delinquent invoices and taking appropriate action to resolve underlying issues
• Respond to client inquiries related to accounts receivable balances and invoicing
• Provides management updated information on credit issues related to notification of bankruptcy and bad debt issues
• Provides management with recommendations on accounts to be sent to collections in written narrative summary, detailing the account and collection history, and including copies of all needed documentation
• Demonstrates accuracy in posting charges, payments, and adjustments into the billing system
• Notates any and all information into the billing system for future reference
• Performs accounting and clerical functions to support the Accounts Receivable Department through contacting clients to collect on past due balances and providing statements and/or invoices
• Contributes to Accounting team environment as a cross function assumed necessary, in order to meet department deadlines and objectives
• Resolves valid or authorized deductions accordingly
• Summarizes receivables by verifying totals accurately
• Updates weekly and/or monthly collections reports as needed
• Analyzes and recommends resolutions for disputed issues with clients
• Ensures contract terms and conditions are being followed and notifies clients, as needed
• Handles special projects, as needed
• Follows up on payment denials and underpayments on client accounts, while working with payors to ensure that all claims have been processed correctly and have been applied to the appropriate accounts
• Monitors the collections process to ensure that any adjustments and write-offs have been documented and recorded on client accounts
• Notifies attorneys of delinquent accounts and any actions being taken

Benefits

• medical
• dental
• vision
• qualified transportation benefits
• life insurance
• vacation and sick time
• holiday pay
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed