Collections Specialist - Legal

Gulf Coast Bank & Trust•Celebration, FL

8d•Onsite

About The Position

The Collections Specialist supports all of GCBT’s divisions in past-due collections, following established policies and procedures to manage risk while maximizing recovery. The role involves resolving significant matters through communication with attorneys, internal staff, clients, account debtors, and other parties. This position is in person at the company’s offices in Celebration, Florida.

Requirements

High school diploma or equivalency required.
Strong analytical, problem-solving, and negotiation skills.
Must be performance driven and flexible.
Must be accustomed to detailed reporting within legal and accounting guidelines.

Nice To Haves

Bachelor’s degree preferred.
Three or more years of related work experience in the legal department of a financial institution, or at a law firm representing financial institutions, preferred.
Three or more years of experience in collections and management of troubled assets, preferred.
Experience in commercial finance, such as invoice factoring, asset-based lending, or purchase order financing.
Experience with portfolio management systems such as FactorSoft, Cadence, or WinFactor.
Litigation experience.

Responsibilities

Manage assigned accounts to maximize recovery within existing legal and economic parameters.
Communicate with debtors and other parties to obtain information needed for past-due accounts.
Coordinate with attorneys, collections specialists, and other outside personnel assisting with collections and liquidation efforts.
Report account status to the supervisor, including preparing periodic status updates.
Prepare demand letters, pleadings, and agreements using Legal Department forms.
Follow up by phone and email with borrowers and account debtors regarding demand letters and defaulted accounts.
Review and generate reports using internal portfolio management systems.
Assist with negotiating monetary resolutions with clients, account debtors, and third parties.
Research account and asset information needed for collection.
Provide prompt, responsive direction to operational personnel while handling multiple issues in a deadline-intensive environment.