Legal Collections Assistant

Friedman Williams • Wilmington, NC

5d • Hybrid

About The Position

Our client, a highly respected Delaware law firm, is seeking a Legal Collections Assistant to join its growing Accounting & Finance team. This is an outstanding opportunity for an organized, detail-oriented professional who is interested in building a long-term career in legal finance and accounting. The firm is willing to train the right individual who is eager to learn, has excellent communication skills, and enjoys working in a collaborative professional environment. Reporting to the Billing & Collections Manager, the Legal Collections Assistant will support the firm's accounts receivable and collections efforts by helping ensure outstanding invoices are resolved promptly while providing exceptional service to attorneys, clients, and internal stakeholders.

Requirements

• High school diploma or equivalent required
• Strong proficiency with Microsoft Excel, Word, Outlook, and other Microsoft Office applications.
• Excellent organizational skills with exceptional attention to detail and accuracy.
• Strong written and verbal communication skills with the ability to interact professionally with clients and colleagues.
• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
• Demonstrated professionalism, discretion, and the ability to maintain confidentiality.
• Strong problem-solving abilities with a willingness to learn and grow within the organization.

Nice To Haves

• Associate's or Bachelor's degree is preferred.
• One year or more of professional experience in collections, customer service, administrative support, or accounting is preferred.
• Prior law firm or professional services experience is a plus but not required.
• Experience with billing or accounting software is helpful but not required.

Responsibilities

• Monitor accounts receivable and track outstanding client balances to support timely collections.
• Contact clients by phone and email regarding past-due invoices while maintaining a professional and customer-focused approach.
• Maintain accurate documentation of collection activity within the firm's accounting and financial systems.
• Prepare account statements, aging reports, and other collections-related reports to assist with monitoring receivable activity.
• Partner with the billing team to research and resolve invoice discrepancies and billing questions.
• Escalate complex collection matters to senior accounting staff or management as appropriate.
• Assist with electronic billing (e-billing) submissions, follow-up, and client billing requirements.
• Ensure compliance with firm policies, client billing guidelines, and accounting procedures.
• Support the Accounting & Finance department with additional projects and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED