Collections Assistant

DWF • Vancouver, BC

7d

About The Position

DWF Group LLP is seeking a detail-oriented and professional Collections Assistant to support the firm’s credit and collection’s function. This role plays a key part in maintaining positive client relationships while ensuring timely and accurate collection of outstanding accounts across multiple offices and practice groups. The successful candidate will work closely with lawyers, finance staff, and clients to manage receivables, apply payments, and assist with the cash receipts and collections processes in a fast-paced legal environment.

Requirements

• Minimum 2 years’ experience in customer service or administration
• Strong communication skills with a professional and diplomatic approach
• Excellent attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to manage multiple priorities and deadlines

Nice To Haves

• Previous experience in accounts receivable is preferred
• Experience in a law firm or professional services environment is an asset

Responsibilities

• Contact clients regarding outstanding invoices in a professional and client-focused manner.
• Monitor and follow up on accounts receivable balances across multiple offices.
• Apply payments received (cheques, EFTs, wires) to the appropriate client accounts and invoices.
• Support month-end and year-end collections processes.
• Maintain accurate records and ensure compliance with firm policies and procedures.
• Additional administrative tasks assigned by the Team Lead/Manager.

Benefits

• A wide range of flexible benefits
• Robust well-being programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed