Legal Client Advisor - Remote PST

Expert Institute • Salt Lake City, UT

59d • Remote

About The Position

As a Client Advisor on the managed billing team, you will serve as a key link between Expert Institute and its attorney-clients, supporting case outcomes through expert witness selection and strategic consulting. The role combines legal analysis, client service, and project management in a fast-paced, technology-driven environment. The position requires the candidate to be located in the Pacific time zone. New graduates are encouraged to apply.

Requirements

• Bachelor of Science or Bachelor of Arts.
• 1–3 years of client or customer service experience.
• Exceptional attention to detail and commitment to accuracy.
• Strong analytical and critical thinking abilities.
• Ability to work independently in a fast-paced environment.
• Outstanding written and verbal communication skills.
• Proven ability to meet deadlines and manage multiple priorities.
• A problem-solving approach and creativity in addressing challenges.
• Must be located in the Pacific time zone.

Nice To Haves

• Previous experience in legal, research, or professional services industries is preferred but not required.

Responsibilities

• Lead comprehensive case intake conversations with attorneys.
• Analyze case theories and develop targeted expert witness search strategies.
• Translate complex legal needs into actionable research parameters.
• Oversee client engagements from beginning to end.
• Ensure timely delivery and exceptional quality of deliverables.
• Build and maintain strong relationships with attorney clients.
• Present findings and recommendations to key stakeholders.
• Proactively identify and resolve potential challenges.
• Serve as a trusted advisor throughout the litigation process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level