Legal Case Manager - Lemon Law

Ovation Law Firm • Miami, FL

1d • $22 - $24 • Remote

About The Position

Ovation Law Firm is seeking a proactive, organized, and detail-oriented Case Manager to join its remote team and support clients nationwide. The Case Manager coordinates client cases, maintains accurate documentation, monitors case progress, and ensures timely communication among clients, attorneys, and other relevant parties. The role requires managing multiple cases, working independently in a remote environment, and guiding clients through the legal process with clear, professional communication. Previous experience in case management, a law firm, or a paralegal role is strongly preferred.

This is a fully remote position open only to candidates residing in Florida. The role is full-time, with a 40-hour workweek, and pays $22–$24 per hour based on skills and experience.

Requirements

• Excellent written and verbal communication skills.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple cases, prioritize competing deadlines, and follow through on tasks.
• Comfort using digital case management systems, online documentation tools, and remote communication platforms.
• Ability to work independently, exercise sound judgment, and collaborate with a distributed team.
• Professional, empathetic approach and commitment to providing an excellent client experience.
• Must reside in Florida.

Nice To Haves

• Previous case management experience.
• Paralegal, legal assistant, or law firm experience.

Responsibilities

• Serve as the primary point of contact for clients and provide professional, timely updates by phone and email.
• Guide clients through each stage of their case, explain processes clearly, and maintain strong communication.
• Review cases to assess eligibility and confirm that all required information and documentation have been obtained.
• Organize and maintain case files, ensuring client information and legal documents are accurate, complete, and up to date.
• Coordinate appointments, legal deadlines, and follow-ups to move cases forward efficiently.
• Negotiate client settlements to maximize client recovery and attorney fees, ensuring client fees are funded in settlements.
• Draft, prepare, and assist with filing legal documents to support attorneys and streamline case handling.
• Provide exceptional customer service by building trust, addressing concerns, and maintaining client satisfaction throughout the legal process.

Benefits

• Performance-based bonuses.
• Health, dental, and vision insurance benefits.
• 7 paid time off (PTO) days plus 7 paid holidays.
• Long-term growth opportunities within a fast-growing organization.
• Opportunity to directly influence the growth and success of a rapidly expanding law firm.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed