V107C - Legal Billing Administrator

Job Duck
•$1,015 - $1,100•Remote

About The Position

Job Duck is seeking a highly organized and detail-oriented Legal Billing Administrator to support accurate and timely billing, accounts receivable, payment processing, and collections. The role supports healthy financial operations by reviewing timekeeping records, preparing invoices, monitoring payments and retainers, and professionally following up on outstanding balances. The successful candidate is proactive, dependable, discreet with sensitive financial information, and comfortable communicating with clients and internal team members. They should be able to work independently, identify discrepancies, maintain accurate records, keep recurring financial processes on schedule, and escalate exceptions or matters requiring additional review. This is a remote position aligned with Eastern Standard Time. The schedule is Monday to Friday, 8:00 AM to 5:00 PM EST/EDT, with light to moderate call volume. The monthly compensation range is USD 1,015 to 1,100. The role uses Lawmatics, Outlook, and Excel, and lists English and Spanish as languages.

Requirements

  • At least 2 years of experience in an administrative, billing, accounting support, or assistant role within a professional services environment.
  • Experience with billing, invoice preparation, payment tracking, accounts receivable, or collections.
  • Strong written and verbal English communication skills, including professional business writing, grammar, and proofreading.
  • Proficiency with Microsoft Office, particularly Outlook and Excel, or comparable spreadsheet applications.
  • Comfort using billing, accounting, case management, CRM, or practice management systems.
  • Lawmatics experience is required.
  • Ability to handle confidential client and financial information with discretion.
  • Ability to work independently, manage recurring deadlines, and maintain accurate records.
  • Skills in billing and invoicing, accounts receivable management, collections and payment follow-up, payment processing and reconciliation, financial recordkeeping, timekeeping review, retainer and installment payment monitoring, cash flow tracking, reporting, and financial administration.
  • Excellent attention to detail; strong organizational and time management skills; critical thinking and problem-solving ability; strong written and verbal communication; professional client communication; sound judgment and discretion; and the ability to identify and investigate discrepancies.
  • Ability to take ownership of recurring processes, communicate confidently with clients, attorneys, and staff, and work proactively and dependably in a collaborative manner.
  • Curiosity and willingness to seek clarification when needed.

Nice To Haves

  • Previous law firm experience.

Responsibilities

  • Monitor client retainers, installment schedules, payment arrangements, and outstanding balances, and follow up professionally when payments or replenishments are due.
  • Manage billing cycles by preparing pre-bills, processing approved adjustments, generating final invoices and statements, and maintaining accurate billing records.
  • Review timekeeping and billing records for accuracy and completeness, and follow up with attorneys and staff to resolve missing entries, discrepancies, or documentation issues.
  • Coordinate with attorneys and internal team members regarding nonpayment concerns, recurring billing issues, and accounts requiring escalation, following established procedures and professional boundaries.
  • Maintain billing and collections records, update cash flow forecasts, and prepare accounts receivable, collections, and payment reports.
  • Respond to client billing inquiries and explain invoices, payment status, retainers, and payment processes; escalate disputes, exceptions, or matters requiring legal judgment.
  • Process and reconcile client payments, apply transactions to the correct accounts, and investigate missing, delayed, or incorrectly recorded payments.
  • Manage routine accounts receivable and collections activities, including contacting clients about overdue balances, tracking collection efforts, monitoring aging accounts, and escalating accounts requiring additional action.
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