Leave Of Absence Specialist (Part-time)

Aston Carter • Wilmington, DE

4d • $34 - $38 • Onsite

About The Position

The part-time Leave of Absence Specialist supports administration and oversight of employee leave and disability programs for a U.S.-based workforce of approximately 2,100 employees. As leave volume grows and the Benefits team supports an enterprise-wide Workday implementation, the specialist owns day-to-day leave coordination, employee communication, case oversight, and vendor management. The role serves as a primary resource for employees and managers and works with HR, Benefits, Payroll, HR Business Partners, and third-party administrators to support leave cases from initiation through return to work.

The position is approximately 20 hours per week, preferably about four hours per day Monday through Friday, with scheduling flexibility as long as there are not two consecutive weekdays without coverage. It will initially be onsite in Wilmington, Delaware, for training and onboarding. After training, there may be an opportunity to work remotely one to two days per week in a hybrid arrangement; however, the posting also describes the position as fully onsite.

Requirements

• Approximately 2 to 3 years of hands-on experience in leave of absence administration, employee benefits, HR operations, or a closely related area.
• Direct experience with FMLA, ADA, short-term disability (STD), long-term disability (LTD), medical leave, and parental leave programs.
• Experience administering leave for a multi-state employee population and working with state-specific leave regulations.
• Experience managing high-volume leave cases from initiation through return to work.
• Experience partnering with and overseeing third-party leave and disability vendors.
• Ability to understand, interpret, and apply internal leave policies, federal regulations, and state-specific requirements.
• Strong organizational skills and ability to manage multiple active cases and competing priorities.
• Excellent written and verbal communication skills, including the ability to explain complex leave concepts clearly and professionally.
• Employee-focused approach with strong customer service and problem-solving abilities.
• Ability to work independently and collaborate with employees, managers, HR, Payroll, Benefits, and external partners.
• Strong attention to detail, follow-through, and commitment to confidentiality.
• Proficiency with HRIS platforms, Microsoft Office, and leave-management systems.
• Ability to quickly learn organization-specific policies and processes using an existing foundation in leave administration.

Responsibilities

• Coordinate and oversee daily administration of employee leave and disability programs for a multi-state U.S. workforce.
• Serve as a primary contact for employees and managers regarding FMLA, ADA, STD/LTD, medical leave, parental leave, and other leave programs.
• Manage high-volume leave cases from intake through return to work, ensuring timely follow-up and accurate documentation.
• Monitor cases handled by third-party leave and disability vendors and ensure appropriate progress and compliance with policies and regulations.
• Communicate clearly, promptly, and empathetically with employees and managers throughout the leave lifecycle, including eligibility, status updates, and return-to-work expectations.
• Partner with HR, Benefits, Payroll, HR Business Partners, and external administrators to resolve issues, clarify leave details, and coordinate related processes.
• Apply internal leave policies, federal requirements, and state-specific regulations to cases, escalating complex issues when needed.
• Support the Benefits team during the transition from PeopleSoft to Workday, including learning and using new HRIS and leave-management processes.
• Maintain confidentiality of employee information and accurate records in HRIS and leave-management systems.
• Prioritize multiple active cases and competing deadlines while providing consistent daily coverage and support.
• Identify and address case issues or delays by following up with vendors, employees, and internal stakeholders.
• Provide customer service and problem-solving support to employees on leave.

Benefits

• Medical, dental, and vision coverage, subject to eligibility.
• Critical illness, accident, and hospital coverage, subject to eligibility.
• 401(k) retirement plan, with pre-tax and Roth post-tax contributions available.
• Voluntary life and AD&D insurance for employees and dependents.
• Short- and long-term disability coverage.
• Health Savings Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time off or leave, including PTO, vacation, or sick leave, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed