Leave of Absence Specialist

Melita Group

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About The Position

The Leave of Absence Specialist manages leave administration for Melita Group clients, including FMLA, ADA, personal leave, disability, military leave, and company-specific and state-specific leave policies. The specialist serves as a primary contact for clients, employees, managers, and benefits vendors, and oversees leave cases from initial notice through return to work. The role requires knowledge of federal and state leave laws, strong communication and organizational skills, careful handling of confidential information, and coordination with Benefits and Payroll teams. The specialist also provides guidance on leave policies, maintains accurate records and leave-management technology, and tracks and reports leave metrics and trends.

Requirements

• 3 to 5 years of experience in leave administration or a related HR function, preferably in a large organization.
• In-depth knowledge of federal and state leave laws, including FMLA, ADA, and other relevant regulations.
• Strong analytical and problem-solving skills, including the ability to interpret complex policies and regulations.
• Excellent verbal and written communication skills and the ability to interact effectively with employees at all organizational levels.
• Discretion and confidentiality when handling sensitive employee information.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.

Nice To Haves

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proficiency in HRIS systems and leave management software.
• HR or leave management certification, such as PHR, SHRM-CP, or Certified Leave Management Specialist.

Responsibilities

• Serve as the primary contact for clients, employees, managers, and benefits vendors on leave policies and procedures, including disability, FMLA, personal leave, military leave, company leave benefits, and state-specific requirements.
• Intake leave requests, make leave designations, recommend leave to client HR contacts and managers for review and approval, and oversee cases from initial notice through return-to-work status.
• Process leave and disability benefit requests; create and maintain leave-related communications, timelines, and paperwork; and resolve routine claims issues with input from vendor partners.
• Coordinate employee departures and maintain communication with client contacts to support smooth transitions and timely returns to work, relaying information among employees, managers, and client HR contacts.
• Address complex leave, disability, FML, and HRIS system issues.
• Provide subject matter expertise and education to clients, Melita HR team members, and employees on leave policies and procedures.
• Coordinate benefit and pay impacts during employee leave with Benefits and Payroll teams.
• Maintain complete and accurate records of leave and accommodation requests in accordance with legal requirements.
• Maintain the leave-of-absence technology tool, track data, and report on LOA metrics and trends.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed