Leave Administrator I

Love's Travel Stops & Country Stores • Oklahoma City, OK

2h

About The Position

The Leave Administrator I administers the company’s leave of absence programs and performs benefits-related work focused on tracking and processing leaves, including FMLA, ADA, and USERRA. The role advises employees and managers, processes leave requests in accordance with company policy and Department of Labor guidelines, evaluates claims and eligibility, manages leaves through return to service or separation, and maintains related systems and processes. The position works under general direction and supervision.

Requirements

• High school diploma or equivalent.
• Knowledge of FMLA, USERRA, HIPAA, ADA, and ERISA.
• Computer proficiency with intermediate knowledge of Microsoft Office.
• Good communication skills; attention to detail; organization; flexibility; ability to multitask and collaborate with team members.
• Ability to understand and follow oral and written instructions and processes.
• Ability to perform basic arithmetic, including addition, subtraction, multiplication, and division.
• Ability to synthesize rules, regulations, and legislation and apply them to real-life situations.
• Empathetic customer service orientation, including the ability to relate to employees and apply employee dispute resolution strategies.
• Ability to maintain confidential information.
• Ability to meet the physical demands of prolonged sitting, some bending and stooping, occasional lifting up to 25 pounds, and operating a computer keyboard and calculator.

Nice To Haves

• Some college.
• SAP experience.
• SuccessFactors experience.

Responsibilities

• Advise employees and managers on leave programs.
• Process leave of absence requests according to company policy and Department of Labor guidelines.
• Analyze leave claims, determine eligibility, and manage the leave process until return to service or separation of employment.
• Process and distribute supporting leave documentation within company and Department of Labor guidelines, including Short Term Disability, Long Term Disability, FMLA response packets, FMLA denials, ADA review, and USERRA documentation.
• Manage and maintain the system and related processes for tracking leaves of absence, premium payments, and ADA and FMLA qualifications.
• Research and provide answers to leave-related issues.
• Communicate clearly and follow up with employees on leave in a timely manner.
• Perform work under general direction and supervision.
• Perform other duties as assigned.

Benefits

• Company-funded tuition assistance.
• Paid time off.
• 401(k) with 100% match up to 5%.
• Medical, dental, and vision insurance after 30 days.
• Competitive pay.
• Career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED