Leave of Absence Administrator

Axia Women's Health • Voorhees Twp, NJ

22h

About The Position

Axia Women’s Health is hiring a Leave of Absence Administrator to join its HR Team. The Leave Administrator is the HR Service Delivery team’s subject-matter expert for leaves of absence and workplace accommodations, serving as a senior individual contributor. The role independently manages Axia’s leave programs—including FMLA, short- and long-term disability, parental, personal, medical, and federal, state, and local statutory leaves, with particular emphasis on New Jersey programs—and owns the company’s in-house ADA accommodation program.

The administrator manages complex cases and improves leave processes by identifying recurring issues and risks, designing preventive solutions, and building automation and AI-supported workflows. The role also manages leave-related benefit continuation and deductions, delivers manager training, leads leave-related projects, manages third-party vendor relationships, and uses data to inform policy and workforce planning. The goal is a compliant, consistent, and colleague-centered leave experience.

The estimated pay range is $60,000 to $80,000. Final offers are based on factors including skill set, experience, location, qualifications, and other job-related reasons. Applicants must be currently authorized to work in the United States on a full-time basis.

Requirements

• At least 5 years in a direct leave administration role, including FMLA, ADA accommodations, short- and long-term disability, and state paid leave programs.
• Demonstrated experience administering New Jersey leave and state benefit programs, including TDI and FLI, alongside FMLA and ADA.
• Strong knowledge of FMLA, ADA, PWFA, and other applicable federal, state, and local leave laws and regulations.
• Demonstrated experience building process automation, not only using automated tools.
• Experience managing leave-related benefit continuation and deduction and arrears collection.
• Demonstrated project management experience.
• Demonstrated examples of identifying and resolving systemic process issues.
• Ability to navigate and lead sensitive, high-impact conversations with empathy, clarity, and professionalism.
• Excellent verbal and written communication skills.
• Ability to work cross-functionally and build strong stakeholder relationships.
• High attention to detail, organizational skills, and discretion in handling sensitive information.
• Strong analytical and problem-solving skills, a root-cause mindset, and a track record of preventing problems rather than only resolving them.
• Self-directed ability to work autonomously, set priorities, and solve problems without close supervision.
• Advanced Excel skills, including formulas, data analysis, and macro/VBA development.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

• Experience with state paid leave programs outside New Jersey.
• Experience integrating AI-assisted tools into HR processes.
• PMP or similar project management certification.
• Experience managing third-party leave and disability vendors, such as New York Life.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.

Responsibilities

• Independently manage complex and high-risk leave and accommodation cases, including concurrent federal, state, and company leaves; intermittent and extended leaves; leave exhaustion; and return to work with restrictions.
• Lead end-to-end leave administration from initial notice and eligibility through designation, ongoing tracking, and return to work, in compliance with federal, state, and local regulations.
• Interpret and apply leave policies consistently across the organization.
• Own Axia’s in-house ADA accommodation program, including intake, the interactive process, medical documentation review, accommodation decisions, implementation, and follow-up.
• Administer pregnancy-related accommodations under the federal Pregnant Workers Fairness Act and applicable state laws.
• Maintain consistent accommodation decision standards, templates, and documentation; partner with Legal on complex, disputed, or high-risk cases; and improve program processes, tracking, and reporting.
• Administer state leave and benefit programs, particularly New Jersey programs, and coordinate their interaction with FMLA, ADA, short-term disability, long-term disability, and company leave.
• Monitor evolving state and local leave laws in states where Axia operates and ensure timely updates to policies and practices.
• Collaborate with Legal and HR on leave policies, legislation alignment, compliance audits, risk mitigation, and proactive policy updates.
• Maintain accurate, confidential leave and accommodation records in accordance with legal and internal standards, keeping medical information separate from personnel files.
• Manage benefit continuation during leave, including premium deductions and arrears collection during unpaid or reduced-pay periods, in partnership with Payroll and Benefits.
• Reconcile leave status across HRIS, payroll, and vendor systems to prevent pay and benefit errors.
• Identify recurring issues, bottlenecks, and compliance risks; analyze root causes; and design long-term preventive solutions through process changes, automation, documentation, or training.
• Evaluate and redesign leave processes, workflows, documentation, and tracking systems to close gaps and improve efficiency.
• Independently prioritize workload and improvement initiatives as the team’s single leave subject-matter expert; escalate risks and propose data-supported solutions to leadership.
• Build and maintain leave-workflow automation, including Excel VBA macros, Power Automate flows, HRIS reports, and templated correspondence.
• Integrate AI-assisted tools into backend leave processes, define where human review is required, and ensure confidential medical information is handled in line with privacy requirements.
• Document automated processes for maintenance, auditability, and handoff; partner with HRIS on system enhancements and integrations and coordinate ownership of tools.
• Plan and lead leave-related initiatives, including vendor changes, new state leave program implementations, policy rollouts, and process redesigns, with timelines, stakeholders, and status reporting.
• Develop and maintain clear, empathetic communication materials and toolkits for colleagues and managers.
• Train managers on leave policies, responsibilities, and best practices, including recognizing circumstances that may trigger leave or accommodation obligations and escalating promptly.
• Support colleagues navigating leave and accommodation processes, handle sensitive conversations professionally, and provide timely, transparent communication throughout the leave lifecycle.
• Partner with HR Business Partners, Legal, Payroll, Benefits, HRIS, and external vendors to ensure seamless leave administration.
• Act as liaison with third-party leave and disability vendors, ensuring service quality and issue resolution.
• Analyze leave and accommodation trends and metrics, build and maintain recurring reporting, automate data collection and refresh where possible, and provide data-driven insights for workforce planning and policy development.

Benefits

• Full-time benefit eligibility, with benefits beginning the first of the month after starting.
• Choice of multiple medical insurance plans.
• Axia-paid life insurance, short-term disability, and long-term disability.
• Additional insurance options, including dental, vision, supplemental life insurance, FSA, HSA with employer contribution, identity theft, long-term care, and pet insurance.
• 401(k) matching.
• Generous PTO offering, with additional time off for volunteering.
• Discounts on hotels, theme parks, gym memberships, and more through the Great Works Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed