Leave of Absence Administrator

Axia Women's Health • Schuylkill Township, IN

2d • $60,000 - $80,000

About The Position

Axia Women’s Health is hiring a Leave of Absence Administrator for its HR Team. The role is the HR Service Delivery team’s subject-matter expert for leaves of absence and workplace accommodations and serves as a senior individual contributor. It independently manages Axia’s leave programs, including FMLA, short- and long-term disability, parental, personal, medical, and federal, state, and local statutory leaves, with particular emphasis on New Jersey programs. The administrator also owns the in-house ADA accommodation program.

The position manages complex leave and accommodation cases and continuously improves related processes by identifying recurring issues, designing preventive solutions, and building automation and AI-supported workflows. Additional responsibilities include leave-related benefit continuation and deductions, manager training, project leadership, vendor management, and data analysis to inform policies and workforce planning. The role works to provide a compliant, consistent, and colleague-centered leave experience.

Requirements

• At least 5 years of direct leave administration experience, including FMLA, ADA accommodations, short- and long-term disability, and state paid leave programs.
• Demonstrated experience administering New Jersey leave and state benefit programs, including TDI and FLI, alongside FMLA and ADA.
• Strong knowledge of FMLA, ADA, PWFA, and other applicable federal, state, and local leave laws and regulations.
• Demonstrated experience building process automation, not only using automated tools.
• Experience managing leave-related benefit continuation and deduction or arrears collection.
• Demonstrated project management experience.
• Demonstrated examples of identifying and resolving systemic process issues.
• Ability to navigate sensitive, high-impact conversations with empathy, clarity, and professionalism.
• Excellent verbal and written communication skills.
• Ability to work cross-functionally and build strong stakeholder relationships.
• High attention to detail, strong organizational skills, and discretion in managing sensitive information.
• Strong analytical and problem-solving skills, a root-cause mindset, and ability to prevent problems as well as resolve them.
• Self-directed ability to work autonomously, set priorities, and solve problems without close supervision.
• Advanced Excel skills, including formulas, data analysis, and macro/VBA development.
• Applicants must be currently authorized to work in the United States on a full-time basis.
• Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.

Nice To Haves

• Experience with other state paid leave programs.
• Experience integrating AI-assisted tools into HR processes.
• PMP or similar project management certification.
• Experience managing third-party leave and disability vendors, such as New York Life.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.

Responsibilities

• Independently manage complex and high-risk leave and accommodation cases, including concurrent leaves, intermittent and extended leaves, leave exhaustion, and return-to-work arrangements with restrictions.
• Administer leaves end to end, from initial notice and eligibility through designation, tracking, and return to work, in compliance with applicable laws.
• Interpret and consistently apply leave policies across the organization.
• Own the in-house ADA accommodation program, including intake, the interactive process, medical documentation review, decisions, implementation, and follow-up.
• Administer pregnancy-related accommodations under the Pregnant Workers Fairness Act and applicable state laws.
• Maintain consistent accommodation decision standards, templates, documentation, processes, tracking, and reporting; partner with Legal on complex, disputed, or high-risk cases.
• Administer state leave and benefit programs, particularly New Jersey programs, and coordinate their interaction with FMLA, ADA, disability, and company leave programs.
• Monitor changing state and local leave laws and update policies and practices as needed.
• Administer FMLA, short- and long-term disability, parental, personal, medical, ADA, and statutory leave programs.
• Collaborate with Legal and HR on policies, legislation, compliance audits, and risk mitigation.
• Maintain accurate and confidential leave and accommodation records, keeping medical information separate from personnel files.
• Manage benefit continuation during leave, including premium deductions and arrears collection, in partnership with Payroll and Benefits.
• Reconcile leave status across HRIS, payroll, and vendor systems to prevent pay and benefit errors.
• Identify recurring process issues, bottlenecks, and compliance risks; analyze root causes and design preventive solutions.
• Redesign processes, workflows, documentation, and tracking systems to close gaps and improve efficiency; prioritize initiatives independently and escalate risks with supporting data.
• Design, build, maintain, and document automation for leave workflows, including Excel VBA macros, Power Automate flows, HRIS reports, and templated correspondence.
• Integrate AI-assisted tools into backend leave processes, define where human review is required, and ensure confidential medical information is handled appropriately.
• Partner with HRIS on system enhancements and integrations, coordinating ownership of automation and HRIS-managed tools.
• Plan and lead leave-related initiatives, including vendor changes, new state program implementations, policy rollouts, and process redesigns.
• Develop communication materials and toolkits for colleagues and managers and deliver manager training on leave policies, responsibilities, and best practices.
• Train managers to recognize circumstances that may trigger FMLA, ADA, or state leave obligations and to escalate promptly.
• Support colleagues through sensitive leave and accommodation situations and communicate clearly and promptly throughout the leave lifecycle.
• Partner with HR Business Partners, Legal, Payroll, Benefits, HRIS, and external vendors; serve as a liaison with leave and disability vendors and resolve service issues.
• Analyze leave and accommodation trends and metrics, maintain recurring reporting, automate data collection and refresh where possible, and provide leadership with insights for workforce planning and policy development.

Benefits

• Full-time benefit eligibility, with benefits beginning the first of the month after starting.
• Choice of multiple medical insurance plans.
• Company-paid life insurance, short-term disability, and long-term disability.
• Optional dental, vision, supplemental life insurance, FSA, HSA with employer contribution, identity theft, long-term care, pet insurance, and other insurance options.
• 401(k) matching.
• Generous paid time off and additional time off for volunteering.
• Discounts on hotels, theme parks, gym memberships, and more through the Great Works Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior