Leasing Support Specialist - Austin, TX

Dominium•Austin, TX

About The Position

Dominium is seeking a Leasing Support Specialist to support its affordable housing communities. This elevated sales role focuses primarily on leasing apartment homes and does not have a specific property; the specialist roves within an assigned region and reports directly to the National Leasing Support Manager. The position is compensated for leasing apartments above industry norms. The specialist serves as the sales representative for assigned properties, manages leads, presents available homes, and conducts community outreach. They maintain knowledge of each property and its local market, coordinate with regional marketing, and record site traffic in Voyager/CRM. Dominium is a purpose-driven affordable housing development and management company operating in approximately 20 states with more than 1,300 employees. The company offers a competitive salary, incentive bonus program, training and development, career growth, and community volunteer and outreach programs. Eligible employees may receive a comprehensive benefits package.

Requirements

High school diploma or equivalent education.
At least 2 years of sales experience.
Good verbal and written communication skills, including the ability to communicate in English orally and in writing.
Well-developed interpersonal skills and the ability to work professionally and amiably with varied personalities and situations.
Basic math skills for calculating rent payments, deposits, application fees, pet fees, interest, and related amounts.
Familiarity with computers and computer programs such as Word and Excel.
Ability to focus on established goals and sales requirements.
Ability to travel as needed.

Nice To Haves

Sales and/or other customer service experience is highly preferred.
Familiarity with Microsoft Office and Yardi is preferred.
A valid driver’s license, ability to drive a motor vehicle, mini-truck, under-speed vehicle (USV), and utility vehicle (UTV), and auto insurance may be required depending on property needs as determined by senior management.

Responsibilities

Represent assigned properties as the face of sales.
Manage leads and ensure sales opportunities are prioritized.
Walk available homes, including the model, daily to ensure they meet standards.
Know the property and its surrounding area, including competition, schools, hospitals, banks, shopping, transportation, and local amenities.
Schedule and complete outreach initiatives in the local community.
Work with the Regional Marketing Manager to pursue traffic opportunities.
Review the market survey weekly and report changes in rents, specials, and occupancy to the Regional Marketing Manager.
Record all site traffic in Voyager/CRM.
Perform other duties as assigned.