About The Position

The Leasing Support Specialist is an elevated sales position focused primarily on leasing apartment homes. The role does not have a specific property and will rove within an assigned region. It reports directly to the National Leasing Support Manager and is compensated for leasing apartments above industry norms. The position may require travel and, depending on property needs, a valid driver’s license, ability to drive various vehicles, and auto insurance. Dominium is an affordable housing development and management company operating in approximately 20 states with more than 1,300 employees. Its purpose is to provide quality, affordable housing and create enduring value for residents, employees, communities, and financial partners. The company offers eligible employees a comprehensive benefits package, along with training, development, career growth, and community volunteer and outreach programs.

Requirements

  • High school education or equivalent.
  • At least 2 years of sales experience.
  • Good verbal and written communication skills, including the ability to communicate in English orally and in writing.
  • Well-developed people skills.
  • Ability to work with a variety of personalities and situations in a friendly, outgoing, and professional manner.
  • Basic math skills for calculating rent payments, deposits, application fees, pet fees, interest, and similar amounts.
  • Familiarity with computers and programs such as Word and Excel.
  • Ability to focus on established goals and sales requirements.
  • Ability to travel as needed.

Nice To Haves

  • Sales and/or other customer service experience is highly preferred.
  • Familiarity with Microsoft Office and Yardi is preferred.
  • Depending on the property, a valid driver’s license, ability to drive a motor vehicle, mini-truck, under-speed vehicles (USV), and utility vehicles (UTV), and auto insurance may be required.

Responsibilities

  • Represent sales at each assigned property.
  • Manage leads to ensure sales opportunities receive priority.
  • Walk available homes, including the model, daily to ensure they meet high standards.
  • Learn the property and its surroundings, including competitors, schools, hospitals, banks, shopping, transportation, and location-specific amenities.
  • Schedule and complete outreach initiatives in the local community, working with the Regional Marketing Manager to pursue traffic opportunities.
  • Review the Market Survey weekly and report market changes in rent, specials, and occupancy to the Regional Marketing Manager.
  • Ensure all site traffic is recorded in Voyager/CRM.
  • Perform other duties as assigned.

Benefits

  • Competitive salary
  • Incentive bonus program
  • Training and development programs
  • Career growth opportunities
  • Community volunteer and outreach programs
  • Basic Life and AD&D insurance
  • Employee, Spouse and Child Supplemental Life and AD&D insurance
  • Short- and Long-Term Disability insurance
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Optional Health Savings Accounts
  • Medical and Dependent Care Flexible Spending Accounts
  • Voluntary Accident, Critical Illness, and Whole Life benefits
  • Employee Assistance Program
  • 401(K) plan
  • Health and Financial Wellness Programs
  • Paid Time Off
  • Paid Holidays and Floating Holidays
  • Paid Parental Leave
  • Education Reimbursement
  • Employee Recognition
  • Dominium Employee Emergency Fund
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