Leasing Specialist

Goldmark Property Management•Grand Forks, ND
•$15 - $20

About The Position

The Leasing Specialist connects with current and prospective residents by marketing the property, guiding applicants through tours and the leasing process, and responding to resident and property needs. The role supports occupancy and resident satisfaction while delivering professional, caring customer service to residents, client-owners, and colleagues. Leasing Specialists work with property leadership and support teams to create a positive living experience and represent Goldmark’s vision at the property level. Starting pay is $15.00 per hour, with higher pay based on experience, plus unlimited commissions. Commissions and incentives may add up to $4.65 per hour. The first three months include a guaranteed $300 per month. Employees who live and work with Goldmark may receive up to a 20% rent discount.

Requirements

  • High school degree, GED, or equivalent.
  • Valid driver’s license, vehicle, and vehicle insurance.
  • Strong sales skills and aptitude, with confidence and drive to close sales.
  • Customer service experience and a strong customer-service mindset.
  • Self-driven, with the ability to manage time, multitask, and prioritize responsibilities.

Nice To Haves

  • Prior experience in property management or a related industry is preferred but not required.
  • National Apartment Leasing Profession (NALP) certification or similar is desirable.
  • Proficiency in Microsoft Suite, including SharePoint, Word, Outlook, and Excel, is preferred.

Responsibilities

  • Tour and present the property and available apartments to prospective residents, using product knowledge to close sales.
  • Manage leasing and renewal processes from start to finish in accordance with company procedures and Fair Housing requirements.
  • Conduct property, building, and apartment inspections to help maintain an attractive appearance, pick up trash, and report maintenance needs.
  • Use customer management systems daily to build relationships with prospective and current residents and document communications.
  • Work alongside leadership and support teams as appropriate.
  • Advertise and market properties daily through social media and other marketing platforms.
  • Build and maintain long-term resident relationships by addressing requests, questions, and concerns and referring matters to managers or maintenance team members as appropriate.

Benefits

  • Paid Time Off that accrues throughout the year and increases with tenure.
  • Eight paid holidays each year.
  • Four paid YOU Days each year, one per quarter, to use as desired.
  • Paid volunteer opportunities.
  • On-Demand Pay for eligible hourly team members.
  • Anniversary gift card and paid day off for milestone anniversaries.
  • Three medical plan options, including HSA options.
  • Dental and vision coverage.
  • Company HSA contributions.
  • 401(k) plan with up to a 5% company match and immediate vesting.
  • Income-replacement benefits for qualifying life events and voluntary benefit options.
  • Employee Assistance Program (EAP).
  • Leadership and development opportunities.
  • Up to a 20% rent discount for employees who live and work with Goldmark.
  • Unlimited commissions and incentives; the first three months include a guaranteed $300 per month.
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