LEASING SPECIALIST

GHP Management Corporation•Los Angeles, CA

8d•$20 - $23•Onsite

About The Position

As a Leasing Specialist at GHP, you will be the first point of contact for prospective residents and help them find a place to call home. You will create a strong first impression and provide an exceptional, personalized leasing experience. The role supports prospect inquiries throughout the application, tour coordination, lease administration, approval, and move-in processes, while helping new residents feel welcomed and part of the community. You will showcase community features and benefits, support marketing and outreach efforts, meet sales and occupancy goals, and contribute to resident retention. The position may involve supporting leads and clients across multiple properties. You must be flexible as scheduling needs can change weekly and daily, be available to work weekends and holidays, and travel to communities in Canyon Country, Ventura, Woodland Hills, and DTLA. The role reports to the Area Leasing Manager.

Requirements

2–5 years of property management leasing experience, including lease-ups and/or renovations.
Ability to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment.
Flexible schedule, including availability to work weekends and holidays and adapt to changing weekly and daily needs.
Ability to travel to communities in Canyon Country, Ventura, Woodland Hills, and DTLA.
Must pass background and drug screening.
May need to drive golf carts; a valid driver's license is required if driving is needed.
Regular physical attendance.
Ability to frequently move around and ascend or descend stairs in and around apartment homes and communities.
Ability to bend, stoop, reach, and lift; occasionally move or carry up to 25 pounds with or without assistance and frequently move or carry 5 pounds.
Ability to communicate and exchange information with coworkers, vendors, residents, and visitors.
Ability to remain stationary for extended periods.
Reading and writing ability, clear communication, ability to deal with complex issues, and attention to detail.
Availability to work 9 a.m.–6 p.m. and/or 10 a.m.–7 p.m.

Responsibilities

Provide memorable leasing experiences through creative, personalized tours.
Help create a sense of community and an outstanding living experience for new residents.
Assist prospective residents with inquiries and the application, tour coordination, lease administration, approval, and move-in processes.
Demonstrate service excellence through company values, employee promise, policies, and initiatives.
Maintain knowledge of community features and benefits and showcase them during the sales process.
Create excitement through campaigns, ongoing outreach, and social media.
Arrange appointments promptly for prospective residents to visit communities.
Provide prospective residents with tailored updates about floor plans and neighborhood amenities.
Meet sales and occupancy goals and service standards, including by maintaining a strong closing ratio.
Develop and maintain resident retention programs through reputation management and marketing activities.
Handle marketing tasks, leads, and clients for multiple properties simultaneously.