Leasing Specialist- Dallas, Tx 75243

KPM • Dallas, TX

2d • Onsite

About The Position

KPM is hiring a motivated, detail-oriented Leasing Specialist for its Dallas, Texas portfolio. The role supports leasing activity and resident experience by engaging prospective tenants, providing property tours, guiding applicants through screening and lease documentation, and maintaining communication throughout the leasing cycle. The Leasing Specialist works with property management and maintenance teams to support smooth operations, resident satisfaction, and occupancy goals.

The position combines sales and hospitality. The Leasing Specialist responds to walk-ins, calls, and online leads; schedules and conducts tours; follows up on prospects; processes applications; prepares leases and renewals; and tracks leasing activity and conversion data. The role also supports marketing and outreach, resident events, move-ins, renewals, service-request coordination, property readiness, and general office administration. Success is measured by leasing conversions, persistent lead follow-up, occupancy, and resident retention.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in sales, leasing, hospitality, retail, restaurants, or another customer-facing role.
• Comfort asking for the sale and following up persistently without being pushy.
• Strong written and verbal communication skills, including professional phone and email presence.
• Basic computer skills, including email, calendars, and Microsoft Office or Google Workspace.
• Availability to work Saturdays and occasional evenings during peak leasing season.
• Valid driver's license and reliable transportation.
• Ability to work flexible hours, including weekends and evenings, to accommodate prospective tenants.
• Ability to walk the property and tour units multiple times daily, including stairs; operate a golf cart; occasionally lift up to 25 pounds; sit or stand for extended periods; and work outdoors in heat during tours and outreach events.
• Positive, professional attitude and commitment to excellent customer service.

Nice To Haves

• Prior multifamily leasing experience.
• Working knowledge of Yardi, Entrata, Rent Manager, RealPage, or comparable property management software.
• Familiarity with Fair Housing requirements and the Texas Residential Landlord and Tenant Act.
• Bilingual in English and Spanish.
• Additional education or certifications related to real estate or leasing.

Responsibilities

• Provide prospective residents with information about available units, lease terms, and community amenities.
• Greet walk-ins, respond to phone and internet leads, and schedule appointments.
• Conduct tours of models, available units, and amenities, matching prospects to suitable floor plans.
• Follow up with leads by phone, text, and email through the leasing decision.
• Assist applicants with applications, income and credit screening, verification, approvals, and lease documentation.
• Prepare and execute lease documents, addenda, renewal agreements, notices, and related paperwork.
• Maintain accurate guest cards, traffic logs, leasing records, conversion data, and resident files in accordance with company policies and Fair Housing law.
• Work toward individual weekly leasing, closing-ratio, follow-up, and property occupancy goals.
• Conduct competitor market surveys and report on pricing, specials, and concessions.
• Contribute photos, video, and content for social media and listing sites; support outreach to employers, referral partners, and neighborhood businesses.
• Help plan and staff resident events and leasing promotions.
• Keep models, tour paths, and the leasing office show-ready.
• Welcome new residents and complete move-in orientations and paperwork.
• Conduct renewal outreach and follow up on lease expirations.
• Take resident service requests, route them to maintenance, and follow up to confirm resolution.
• Assist with resident communications, packages, and general office coverage.
• Walk vacant units to check market-ready condition before showings and note curb appeal, safety, or maintenance issues around the property.
• Coordinate with property management and maintenance teams to address resident requests and prepare units for move-in.
• Support the office team with general administrative tasks as needed.

Benefits

• Per-lease commissions and renewal bonuses.
• Monthly or quarterly leasing performance bonus.
• Housing discount, if applicable.
• Medical, dental, and vision insurance.
• Paid time off and holidays.
• Paid training and a clear path to assistant manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED