Leasing Specialist- Dallas, Tx 75243
About The Position
KPM is seeking a motivated, detail-oriented Leasing Specialist for its Dallas, Texas portfolio. The role supports property leasing and resident experience by engaging prospective tenants, conducting tours, assisting with applications and lease documentation, and maintaining communication throughout the leasing cycle. The specialist works with property managers and maintenance teams to support smooth operations and tenant satisfaction. The position combines sales and hospitality. The Leasing Specialist handles prospect inquiries and follow-up, tours units and amenities, processes applications, prepares leases and renewals, and works toward leasing and occupancy goals. The role also supports marketing and outreach, resident retention, move-ins, service-request coordination, property readiness, and general office operations. Compensation includes an hourly rate and performance-based commissions or bonuses, with benefits and training described in the posting.
Requirements
- High school diploma or equivalent.
- At least 1 year of experience in sales, leasing, hospitality, retail, restaurants, or another customer-facing role.
- Comfort asking for the sale and following up persistently without being pushy.
- Strong written and verbal communication skills, with a professional phone and email presence.
- Strong organizational skills and attention to detail.
- Basic computer skills, including email, calendars, and Microsoft Office or Google Workspace.
- Availability to work Saturdays and occasional evenings during peak leasing season; the posting also notes flexible hours, including weekends and evenings, to accommodate prospective tenants.
- Valid driver's license and reliable transportation.
- Ability to walk the property and tour units multiple times daily, including stairs; operate a golf cart; occasionally lift up to 25 pounds; sit or stand for extended periods; and work outdoors in heat during tours and outreach events.
Nice To Haves
- Additional education or certifications related to real estate or leasing.
- Prior multifamily leasing experience.
- Working knowledge of Yardi, Entrata, Rent Manager, RealPage, or comparable property management software.
- Familiarity with Fair Housing requirements and the Texas Residential Landlord and Tenant Act.
- Bilingual English/Spanish.
- Property management software and Microsoft Office proficiency.
Responsibilities
- Provide prospective residents with information about available units, leasing terms, and community amenities.
- Conduct tours of models, available units, and amenities, matching prospects with suitable floor plans.
- Respond to walk-ins, phone calls, internet leads, and other inquiries; schedule appointments and follow up with leads by phone, text, and email.
- Assist applicants through application completion, income and credit screening, verification, and approvals.
- Prepare and execute lease documents, addenda, renewal agreements, and related paperwork.
- Maintain accurate guest cards, traffic logs, leasing records, conversion data, and tenant-interaction records in the property management system.
- Work toward individual leasing, closing-ratio, follow-up, and occupancy goals.
- Conduct competitor market surveys and report on pricing, specials, and concessions.
- Contribute photos, video, and content for social media and listing sites; support outreach to local employers, referral partners, and neighborhood businesses.
- Help plan and staff resident events and leasing promotions.
- Keep models, tour paths, and the leasing office show-ready.
- Welcome new residents and complete move-in orientations and paperwork.
- Conduct renewal outreach and follow up on lease expirations.
- Receive service requests, route them to maintenance, and follow up to confirm resolution.
- Assist with resident communications, packages, and general office coverage.
- Inspect vacant units for market-ready condition and note curb appeal, safety, and maintenance issues while walking the property.
- Maintain renewal paperwork, notices, and files in compliance with Fair Housing law.
- Support the office team with general administrative tasks as needed.
- Coordinate with property management and maintenance teams to address resident requests and prepare units for move-in.
Benefits
- Competitive hourly rate.
- Per-lease commissions and renewal bonuses.
- Monthly or quarterly leasing performance bonus.
- Housing discount, if applicable.
- Medical, dental, and vision insurance.
- Paid time off and holidays.
- Paid training and a clear path to assistant manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
