Leasing Specialist - The Avery

Avanti Residential•Orlando, FL
•Onsite

About The Position

The Leasing Specialist drives leasing activity by conducting engaging in-person tours, building relationships with prospective residents, and effectively presenting the community and available apartments to encourage applications. In partnership with the Community Manager, onsite team, and IS Team, this role helps establish and implement leasing, occupancy, marketing, and resident-retention goals and initiatives. The Leasing Specialist monitors market conditions, carries out marketing and outreach strategies, and identifies opportunities to improve occupancy and prevent stale units. The role also supports a positive move-in experience in partnership with the Application Admin, contributes to resident engagement and retention, and helps maintain the community’s curb appeal and presentation standards. The position is at The Avery, a 200-unit community, and follows a Tuesday-through-Saturday schedule. Qualified candidates must complete a required 45-minute Wonderlic pre-employment assessment to continue in the selection process.

Requirements

  • High school diploma or GED.
  • Ability to communicate effectively in writing, by phone, and using computer-based mediums.
  • Ability to use technology, including computer software and an iPad.
  • Pass a criminal background screening before employment.
  • Valid driver’s license and current vehicle insurance, or reliable transportation.
  • Complete the required Wonderlic pre-employment assessment if minimum qualifications are met during resume screening.

Nice To Haves

  • 2 or more years of customer service experience preferred.
  • 1 or more years of sales experience preferred.

Responsibilities

  • Conduct professional, engaging tours for scheduled and walk-in prospects, build rapport, understand prospect needs, showcase the community, and use sales techniques to drive applications.
  • Manage the leasing process from the initial tour through follow-up, converting prospects into residents and transitioning them to the Application Admin.
  • Develop and implement resident-retention and engagement programs, including resident events, community activities, and special promotions.
  • Manage the community website, social media campaigns, and outreach marketing efforts to drive occupancy and increase visibility.
  • Inspect move-in-ready apartments to ensure they meet standards before orientation.
  • Coordinate and facilitate move-in orientations, explaining property information, amenities, and community policies to new residents.
  • Ensure model and target apartments are ready to show and maintain awareness of the community’s curb appeal.
  • Partner with the Community Manager, onsite team, and IS Team on leasing, occupancy, marketing, and resident-retention goals and initiatives.
  • Monitor market conditions and identify opportunities to improve occupancy and prevent stale units.

Benefits

  • Performance- and KPI-based annual or quarterly bonuses, depending on position.
  • Up to 40% apartment discount.
  • Continuing education and tuition reimbursement.
  • Generous PTO policy.
  • Medical, HSA, FSA, dental, vision, short-term disability, and long-term disability benefits, among other benefits.
  • 4% company match for the 401(k).
  • Avanti Shares equivalent program for hourly employees, awarding a portion of company transactional profits; returns increase with tenure.
  • Avanti Cares Program for employees in financial need.
  • Tenure-based Anniversary Recess.
  • Avanti Advisors Program to support new hires with onboarding.
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