Leasing & Sales Consultant, Bilingual-Cortland Lake Howell

Cortland•Casselberry, FL

About The Position

As a Bilingual Leasing & Sales Consultant, you will help drive occupancy and revenue at the community by meeting leasing goals, managing the sales pipeline, and converting prospects into residents. You will use consultative sales techniques, maintain accurate CRM records, and monitor lead activity and conversion metrics. The role also focuses on creating a personalized, concierge-level leasing experience and representing the community’s lifestyle and brand. You will build relationships with prospects and residents, manage marketing programs and social media presence, and plan resident events and engagement programs. You will adapt your sales approach to market conditions and feedback, apply coaching and best practices, and maintain a polished, reliable, and accountable professional presence.

Requirements

Bilingual ability, as indicated by the job title and role description.
Strong desire to succeed in a goal-oriented, fast-paced sales environment.
Confident, persuasive, people-focused approach and ability to build rapport.
Coachability, resilience, a positive attitude, and willingness to learn.
Motivation by targets and results, and comfort being held to goals.
Organization, discipline, follow-up, time management, and attention to detail.
Comfort learning and using CRM systems to track leads and customer interactions.
Professional, polished, approachable presentation and pride in representing a premium brand.

Nice To Haves

6+ months of sales, customer-facing, or performance-driven experience preferred.

Responsibilities

Achieve and exceed leasing goals, conversion targets, and KPIs to drive occupancy and revenue.
Manage the sales pipeline, follow up with prospects, nurture leads, and close leases.
Use consultative selling to identify prospect needs, present solutions, and communicate value.
Maintain accurate CRM records and monitor and report on lead activity, conversion metrics, and pipeline health.
Guide potential residents through the leasing process and deliver personalized, concierge-level service.
Build relationships that encourage resident loyalty and referrals.
Represent the community and its lifestyle to prospective residents.
Handle objections professionally and turn challenges into opportunities.
Establish, manage, and maintain marketing programs and social media presence.
Plan and execute resident events and engagement programs.
Respond to coaching and feedback, implement best practices, and adjust sales approaches to market conditions, prospect needs, and leadership guidance.
Maintain integrity, accountability, reliability, and a polished, approachable presence.