Bilingual Sales & Leasing Consultant

Jenkins Chevrolet of Venice•Venice, FL

About The Position

The salesperson’s mission is to maximize and support all inbound customer traffic—including showroom, phone, and internet opportunities—and outbound opportunities such as sold and prospect follow-up, prospecting, and service opportunities, while maintaining a high level of customer satisfaction. The salesperson represents the image of the dealership and interacts daily with dealership management and selected sales and floor managers. The role requires excellent people skills; bilingual English and Spanish communication is strongly preferred. The consultant follows a daily business plan, uses Vin Solutions CRM to manage leads and track activity, and works to turn opportunities into appointments, sales, and long-term customer relationships. Responsibilities include welcoming customers, assessing their needs, presenting and demonstrating vehicles, facilitating sales paperwork, delivering vehicles, and maintaining follow-up. The role also includes accompanying customers on demonstration drives under the stated dealership safety procedures. The position involves working both outdoors in varying weather and indoors in a climate-controlled environment. Employees are expected to maintain a neat, clean, and professional appearance and work area.

Requirements

High school diploma or equivalent.
Strong interpersonal and telephone skills.
Professional appearance and a customer-oriented attitude.
Self-motivated, organized, and trainable.
Ability to read and comprehend instructions and information.
Understanding of federal, state, and local laws governing retail sales.
Ability to communicate clearly with Spanish-speaking customers is a strong advantage; bilingual English and Spanish candidates are preferred.
Ability to meet the listed physical demands, including sitting, standing for long periods, walking around the facility and grounds, handling, reaching, crouching, far vision, depth perception, and speaking.

Nice To Haves

Bilingual English and Spanish communication skills.

Responsibilities

Work a daily business plan covering incoming traffic, phone-ups, sold and prospect follow-up, orphan follow-up, and service opportunities.
Use Vin Solutions CRM to manage leads, track activity, and measure results.
Make initial calls, send personalized emails, and confirm appointments to improve show rates.
Greet customers, conduct needs assessments, and select an appropriate vehicle with Floor Manager support.
Present vehicles, demonstrate them, present numbers, facilitate paperwork, and deliver vehicles.
Complete sold and unsold follow-up, generate referrals, and maintain ongoing customer contact.
Sign customers up for their first service appointment at delivery.
Accompany customers on demonstration drives and photocopy the customer's driver's license before the drive.
Follow company policies, procedures, and safety standards.
Keep personal appearance and the work area neat and clean, following the stated dress code.