Leasing Representative - Hoyt & Horn, Brooklyn, NY

Rose Associates Inc.•New York, NY

3d•$31 - $37•Onsite

About The Position

Rose Associates is seeking a personable, motivated, and customer-focused Leasing Representative to join its multifamily team at Hoyt & Horn in Brooklyn, New York. As an initial point of contact for prospective residents, the Leasing Representative showcases the community and available homes and guides prospects through the leasing process from first inquiry to move-in. The role supports leasing activity, positive resident relationships, and day-to-day leasing office operations while helping achieve leasing and occupancy goals. The position requires an active on-site presence and frequent movement throughout the property, including the leasing office, common areas, and apartment homes. The representative interacts with prospective and current residents, employees, vendors, and visitors, and may need to climb stairs, work in varying environmental conditions, and enter occupied apartments where domestic pets may be present. Weekend availability, including Saturdays and Sundays, is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Requirements

High school diploma or equivalent.
At least one year of leasing or sales experience; multifamily residential real estate experience is preferred.
Strong communication and interpersonal skills, including the ability to build rapport and positive relationships.
Customer-focused approach and confidence presenting apartment homes, community features, and leasing opportunities.
Strong organizational and time-management skills, with the ability to manage multiple inquiries and priorities.
Proficiency with Microsoft Office and property management platforms, including iLuvLeasing, On-Site, and Yardi.
Knowledge of Fair Housing regulations and residential leasing practices.
Ability to work independently and contribute positively to a team.
Valid state real estate license, or ability to obtain one within the first 120 days of employment. Active license holders must register their license with Rose Associates upon hire.
Must be authorized to work in the United States.
Availability to work weekends, including Saturdays and Sundays.

Nice To Haves

Bachelor's degree in Business, Marketing, or a related field.
Leasing or sales experience in multifamily residential real estate.

Responsibilities

Manage the leasing process from initial inquiry through lease execution by greeting prospective residents, assessing their needs, scheduling appointments, and conducting property tours.
Showcase available apartments and community amenities, communicating property features, benefits, and value.
Respond promptly and professionally to inquiries in person, by phone, and by email, providing accurate information and consistent follow-up.
Guide prospective residents through applications, collect required documentation, and ensure applications are completed accurately.
Coordinate background and credit screenings in accordance with company policies and communicate application status and leasing decisions.
Build positive relationships with prospective and current residents and maintain a welcoming, professional leasing office environment.
Partner with property management and maintenance teams to address resident requests, coordinate service needs, and support resident satisfaction.
Communicate with current residents about maintenance concerns, lease renewals, and other questions or requests.
Assist with weekly and monthly leasing and sales reports, including traffic analysis and other reporting assigned by the Leasing Manager or Community Manager.
Receive and accurately record rental payments, deposits, and other applicable transactions in accordance with company procedures.
Monitor local rental market trends, competitor offerings, and pricing activity, and share relevant feedback with management.
Support leasing and marketing initiatives intended to generate traffic, improve conversion, and achieve occupancy goals.
Prepare and execute lease agreements in accordance with company policies and applicable Fair Housing requirements, maintaining accurate and organized leasing records.
Maintain an active on-site presence and communicate effectively with residents, prospective residents, employees, vendors, and visitors.
Perform additional responsibilities as needed to support the leasing team and property operations.