Leasing Professional (Floating) - Columbia

Greystar•Columbia, SC
•$19 - $20

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. It is a floating position that may require travel to assist other properties, attend training, or participate in business meetings.

Requirements

  • Hold all licenses and certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on property.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
  • Be able to travel as needed to assist other properties, attend training, business meetings, or other work-related situations.

Responsibilities

  • Perform sales and leasing activities, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
  • Inspect apartments before move-in and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies on concessions, specials, and occupancy programs.
  • Design and carry out marketing activities to generate traffic, including resident referral and employer outreach programs and internet marketing.
  • Use property management software such as OneSite or Yardi to track availability, record leasing activity, manage prospect and resident data, and capture demographic information.
  • Maintain the community’s show-quality standards by inspecting tour areas, communicating upkeep needs, merchandising show units and amenities, and preparing the leasing office.
  • Follow up with prospects and residents by email, notes, cards, phone, or other contact to support leasing and renewal decisions and satisfaction.
  • Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve problems, and document or refer requests as appropriate.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrual with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Optional critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • The position may be eligible for weekly, monthly, and/or quarterly bonus programs.
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