Leasing Professional (Floating) - Columbia

Greystar Management Services•Charleston, SC
•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. It is a floating role that may provide support to other properties as needed.

Requirements

  • Hold licenses and/or certifications required by state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on property.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

  • Perform sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screening, preparing lease and move-in documents, and supporting resident move-ins and lease signings.
  • Inspect apartments before move-in, ensure they are ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions and develop and implement short- and long-term marketing plans to sustain occupancy.
  • Follow community policies for concessions, specials, and other occupancy programs.
  • Design and carry out marketing activities to generate community traffic, including referral and employer outreach programs and internet marketing.
  • Use on-site property management software to track apartment availability, leasing activity, resident and prospect data, and demographic information.
  • Inspect and maintain the marketing corridor, leasing tour, show units, model, amenities, and leasing office to meet company show-quality standards; communicate maintenance needs to the maintenance team.
  • Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
  • Support the lease renewal program by preparing renewal documents, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
  • Respond courteously and promptly to resident and client/owner concerns, resolve problems, and route or document requests as appropriate.
  • Travel to assist other properties or attend training and business meetings as needed.

Benefits

  • Medical, dental, vision, disability, and life insurance
  • Low-cost or free basic medical coverage for employee-only coverage
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires
  • Birthday off after one year of service
  • Additional vacation accrued with tenure
  • Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability
  • Paid sabbatical of six weeks after 10 years of service and every five years thereafter
  • 401(k) with company match up to 6% of pay after six months of service
  • Paid parental leave
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy
  • Employee Assistance Program
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans
  • Charitable giving program and benefits
  • Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions
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