Leasing Professional - Dalian 151

Greystar Management Services•San Antonio, TX

10d

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position involves prospect qualification, community tours, applications and screening, lease preparation, move-in coordination, apartment inspections, marketing, resident follow-up, lease renewals, and timely responses to resident and client/owner concerns. The role uses on-site property management software to track availability, leasing activity, and resident and prospect information, and helps ensure the community, tour areas, and show units meet company standards. The role may require occasional or regular travel to other properties, training, or business meetings. Employees must be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays. The hourly pay range is $16.50–$19.00. Onsite property positions may also be eligible for bonus programs. Benefits for full-time employees include medical, dental, vision, disability and life insurance; paid time off; paid holidays; onsite housing discounts subject to availability; a paid sabbatical after ten years of service; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and other optional insurance and legal plans.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement marketing plans to support occupancy and sales goals, following community policies on concessions, specials, and other programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability, leasing activity, and resident and prospect information.
Maintain show-quality standards for the community, marketing corridor, tour areas, show units, models, amenities, and leasing office; communicate maintenance and upkeep needs to the maintenance team.
Follow up with prospects and new residents through email, notes, cards, calls, or other contacts to support leasing and renewal decisions and resident satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems when possible, and document or route requests to the appropriate people.
Travel as needed to assist other properties or attend training, business meetings, and other work-related activities.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, and 10 sick days for new hires.
11 paid holidays and a day off for the employee’s birthday after one year of service.
Additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.