Leasing Professional - Haven Reston

Greystar Management Services•Arlington, VA

3d•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role involves leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position performs sales and leasing activities, conducts apartment and community tours, processes applications and screening, prepares lease and move-in documents, supports move-ins, monitors apartment readiness, implements marketing plans, maintains prospect and resident records in property-management software, and responds to resident and client concerns.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be available for occasional or regular travel as needed to assist other properties or attend training, meetings, or other work-related activities.

Responsibilities

Perform sales and leasing activities to achieve revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting smooth move-ins and lease signings.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow established policies for concessions, specials, and occupancy programs.
Design and execute marketing activities to drive community traffic, including referral and employer outreach programs and internet marketing.
Use on-site property-management software to track availability and leasing activity and maintain resident and prospect information.
Inspect the marketing corridor, leasing tour, show units, models, amenities, and leasing office to ensure they meet company standards; communicate maintenance and upkeep needs.
Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
Support lease renewals by preparing letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns, resolve problems, and document or direct requests to the appropriate individuals.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.