Leasing Professional - Haven Reston

Greystar•Arlington, VA

1d•$23 - $25•Onsite

About The Position

This position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The Leasing Professional performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The role includes prospect sales and leasing, apartment tours and move-in preparation, marketing and occupancy initiatives, property-management software and resident-data administration, maintaining the appearance of the leasing office and model units, prospect and resident follow-up, lease renewals, and responding to resident and client/owner concerns. The position may require travel to other properties or business and training events, and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays. The hourly pay range is $23–$25. Additional compensation may include performance-based bonus programs. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off; onsite housing discounts where available; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; supplemental insurance and legal plans; and charitable-giving benefits.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking on-call coverage during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to achieve community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in packages, and supporting a smooth move-in and lease signing.
Inspect apartments before move-in, confirm they are move-in ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions, develop and implement marketing plans, and follow community policies on concessions, specials, and other occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use property-management software to track apartment availability and leasing activity, manage resident and prospect data, and record demographic information.
Maintain community and show-unit standards by inspecting marketing and tour areas, communicating upkeep needs, merchandising show units and amenities, and preparing the leasing office for daily leasing activities.
Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions.
Support the lease renewal program by preparing renewal documents, contacting residents before move-out dates, and ensuring documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns, take action to solve problems, and document or route requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year; and additional vacation accrued with tenure.
Onsite housing discounts at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.