Leasing Professional - Marlowe Chamblee

Greystar Management Services•Chamblee, GA

10d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. This position is at a 300-unit garden-style community in the lease-up stage, with a schedule of Monday through Friday and rotating weekends.

Requirements

Hold any licenses or certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.

Responsibilities

Conduct sales and leasing activities, including greeting and qualifying prospects, touring the community and apartments, processing applications, conducting credit screenings and criminal background checks, preparing lease and move-in packages, and supporting move-in and lease signing.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement marketing plans to support occupancy; and follow policies for concessions, specials, and other occupancy programs.
Create and carry out marketing activities to drive community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
Use on-site property management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic and other information.
Inspect marketing areas, tours, show units, models, amenities, and the leasing office to maintain Company show-quality standards; communicate maintenance and upkeep needs to the maintenance team.
Follow up with prospects and new residents by email, notes, cards, calls, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns, resolve problems, and document or route requests to the appropriate individuals.
Travel as needed to assist other properties, attend training, business meetings, or fulfill position responsibilities.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only plans.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.