Leasing Professional (Multi-site)

Borger Residential•Washington, DC

3d•$23 - $24

About The Position

Borger Residential is seeking an innovative and experienced Leasing Professional to oversee marketing and leasing efforts across nine properties. The role creates marketing collateral, such as flyers, brochures, and digital content, to generate qualified traffic. It manages the rental experience from initial contact with prospective residents through property tours, applications, and move-in. Section 8 compliance experience is preferred. The Leasing Professional also supports property presentation and resident relations, handles administrative and leasing documentation, tracks prospect traffic, coordinates move-ins and move-outs, and prepares marketing and operational reports. The position works across multiple sites.

Requirements

At least 2 years of leasing, sales, or customer service experience, or a combination of these.
Excellent organization, customer service, and time-management skills.
Ability to communicate effectively.
Strong administrative skills.
Ability to prioritize.
Professional appearance.
Understanding of sales.
Ability to work independently.
Computer competency.

Nice To Haves

Section 8 compliance experience.

Responsibilities

Inspect properties inside and out daily for curb appeal and address problem areas.
Greet visitors to the communities and maintain positive relations with residents.
Perform administrative duties and follow established policies and procedures.
Prepare and process rental applications, lease packets, renewals, and related forms.
Tour prospects through model apartments or market-ready units.
Answer phone calls and provide rental information according to policy and procedure.
Enter traffic and traffic-source data accurately and promptly.
Handle move-ins, move-outs, inspections, and related paperwork.
Shop competing properties by phone and in person regularly.
Prepare required reports, including monthly service requests, weekly marketing reports, and tenant move-in and move-out lists.
Initiate and distribute general maintenance service requests and follow up weekly on open requests.
Report accidents and emergencies according to policy and complete necessary reports.
Prepare lease renewals and coordinate move-in dates and changes related to move-outs.
Pre-inspect market-ready vacant and model apartments, help coordinate painting schedules, and inspect contractor work.
Create and prepare a monthly newsletter.
Prepare and submit advertising and marketing requests promptly to the Marketing Manager.
Create marketing collateral, including flyers, brochures, and content, to generate qualified traffic.
Manage the prospective resident experience through tours, applications, and move-in.