Leasing Professional - Parks at Hunters Creek

Greystar Management Services•Orlando, FL
•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position is at a stabilized, 560-unit garden-style property and follows a Monday–Friday schedule with rotating weekends. The role involves prospect outreach and tours, application processing and lease preparation, move-in readiness inspections, market-aware marketing activities, property-management software use, maintaining show-quality common areas and units, resident follow-up, lease renewals, and responding to resident and owner concerns. The position may require travel to support other properties or attend training and business meetings. Employees must be able to work a flexible schedule that includes taking calls during evenings, weekends, and holidays.

Requirements

  • Hold licenses and/or certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Be able to work a flexible schedule, including taking calls during evenings, weekends, and holidays.

Responsibilities

  • Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and facilitating move-ins and lease signings.
  • Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow community policies on concessions, specials, and other occupancy programs.
  • Create and execute marketing activities to drive community traffic, including resident referral and employer outreach programs, internet marketing, and community-specific campaigns.
  • Use on-site property-management software to track apartment availability, leasing activity, resident and prospect data, and demographic information.
  • Maintain the community, show units, amenities, marketing corridor, leasing tour, and leasing office to Company show-quality standards; communicate maintenance and upkeep needs.
  • Follow up with prospects and new residents to support satisfaction and finalize leasing or renewal decisions through email, notes, calls, or other contacts.
  • Support the lease-renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or direct requests to appropriate individuals.

Benefits

  • Medical insurance, including low-cost (free basic) employee-only coverage
  • Dental insurance
  • Vision insurance
  • Disability and life insurance
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure
  • Birthday off after one year of service
  • Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability
  • Paid six-week sabbatical after 10 years of service and every five years thereafter
  • 401(k) with company match up to 6% of pay after six months of service
  • Paid parental leave
  • Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy
  • Employee Assistance Program
  • Critical illness, accident, and hospital indemnity plans
  • Pet insurance
  • Legal plans
  • Charitable giving program and benefits
  • Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions
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